Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
Since all of the other Wendy’s around us in Troy close at 12, assuming this one did too we walk in at 10 to redeem this coupon. Now instead of politely telling us they were closed, the lady at the counter tells us we need to go to the drive through to redeem them. When we go through the drive through to redeem them. When the lady in the drive through was taking our order the lady from the counter screams “GO HOME!!” very rudely as the other girl laughs. Just to mention, they did not have to throw down new food as we got 2 junior frostys. Horrible experience will not be going back. If you don’t like people don’t work at a place where you have to interact with them.
My girlfriends and I were stopping in for a quick meal before heading to our escape room and the lady at the front counter was anything but polite. The manager who I talked to about this behavior by the name of Jazmine was unpleasant aswell. We asked for fresh fries and nuggets but received cold nuggets with which we asked for new ones. When we asked she gave us nothing but attitude. Please do not go to this location the manager nor staff do not care how they treat you.
DON'T get your food from this location, there are many Wendy locations around. This location consistently serves staled and burned food. I bowl in a league at Astros Lane behind this Wendy's, and many of us have the same experience and never buy from this location.
i came to Wendy’s on December 11 2023 at around 7 pm
i came to the speaker and asked if I can have my food fresh and do 3 separate orders they said no but they could do 3 payments and also argued with me about making my food fresh .
I ordered a salad And wanted my chicken fresh they stated they cannot drop fresh chicken .
I also told william that to make sure that my potato was not old .
he said that they make it every two hours which is fine because i used to be a manager at Wendy’s .
William and candy assured me that everything would be made fresh besides the chicken on the salad and the potato .
i didn’t have an issue with that.
i pulled up to the 2nd window and i tried making seperate transactions which william then argued with me and told me that i could not do that when the manager on the headset said that i could .
while william was cashing me out i heard a young gentleman in the background, screaming at the top of his lungs complaining about making fresh food and using profanity . Then i pull up and wait 10 to 15 minutes for my food .
I then explain to candy how people were screaming and being rude .
She said she will take care of it.
I went back to my job and I opened up the bags and the potato looked like it had been sitting in the warmer since the morning ,
the lettuce on the salad was black ,
and they had redropped the nuggets and fries in the oil .
I never had experience like this at any other fast food restaurant .
I called and asked for a refund this whole situation was Very disappointing.
I do not recommend anyone going to this location to eat !!!
the service sucks and the food is terrible .
I ordered a honey butter chicken biscuit and the chicken is different and doesn't taste the same. The sandwich was cold and my fries were cold and hard.
The Madison heights Wendy’s were so abysmal I had stopped going, and Wendy’s is my fave fast food!
The lunch crew today however were very polite professional and quick!
Ordered fries and got old breakfast wedges or something. And my spicy chicken was old, not sure how when lunch started 12 min ago.
If I could give negative reviews I would. Rude staff, dirty, and don't expect ketchup or napkins in your to go bag. My burger was literally thrown together, barely edible. Bring corporate and please fix this mess!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | 06:30 AM - 10:00 PM |
How to go there