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Wendy's

+1 336-368-2342
806 S Key St, Pilot Mountain, NC 27041 United States of America
Open Today: 06:30 AM - 02:00 AM

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

This is the worst location on the planet. They never have change, honestly I'm thinking it's because they hire people that actually don't know how to count so they prefer exact change. It is 7am October 17th and the store still is not open should've been open at 630am. You have 2 people standing in the back of the kitchen just hanging out not doing anything at all. This is why we [paying customers] don't tip and don't think yall are worth no more than the federal minimum wage. You cant even do your job.
Went through the drive thru around 9:20pm tonight. Placed my order for a salad and was informed that they were not accepting credit cards tonight. They were taking cash only orders and must have exact change! All I had was a $20o on me. I handed the $20 to drive thru and they looked confused. My order was for $8.85
So I searched through my loose change and only had quarters. I handed her $1.00 worth of quarters. I told the cashier not to worry about the 15 cents if she didn't have it. I was asked to pull up and they would bring me my change and my salad in few minutes. They brought my salad and my money in bills minus the 15 cents. Not sure why they weren't accepting credit or debit cards; Only exact change. An explanation would have helped or a credit given for future visit. It's 2am in the morning and I'm still somewhat annoyed by the inconvenience. But I know sometimes things happen that we can't control. Seems like drive thrus in general are not what they used to be. They keep getting slower or ask you to pull up and wait for your order. If they get your order correct, considered it your lucky day. I've waited as long as 27 minutes for a drive thru order. (Not at Wendy's, but McDonald's) That is unacceptable. Not to mention the outrageous cost of the food that's not even hot by this time and the fries are not hot or salted. Thought technology made things easier and more efficient. And the employees complain they deserve more money? If they can't speed up service at drive thrus and get orders correct, why should they make more money? Just some of my thoughts and wondering if anyone else out there is unhappy with the quality and decline of service at drive thrus.
I rarely go to this Wendy's because they are typically slow. The food isn't usually bad, so I'll bite the bullet and go with low expectations for the service. I went yesterday and I did not disappoint. The car line was long and not moving. No surprise, so I went inside to order. The counter line also wasn't moving, even though there was a clearly frustrated employee assigned to the register.
There seems to be staffing issues at this location. There never seems to be enough people working and they don't seem to know what they are supposed to be doing. Being located on a busy highway that is on the way to the beach, you would think that they would be appropriately staffed at lunch time. This location was really good at one time,but unfortunately it has gone downhill over the last few years.
I've been to Wendy's 3 times this week and they had no chili....went tonight for dinner in drive thru and they had my chili thank goodness, but this time out of sweet tea, didn't have any baked potatoes...what is really going on with this service anymore...
Food was good, and drive-thru was friendly. However, even though we arrived at 8:00 in the morning, the dining room was not available. We had driven for about 2 hours, so we were tired, and wanted to sit and rest.
This Wendy's has gone down hill. Waited at the speaker for over 5 minutes just to get my order placed. Asked for Dr pepper didn't have it, wanted to try the new pull apart cinnabon didn't have that either. It's almost like they don't do inventory. Last month no Dr pepper. I'll start going to a different Wendy's if this place is going to continue being out of things.
This Wendy's is consistently screwing up orders, skimping on quality, and running out of simple items. We live less than 5 minutes away and eat here often, but not as often as if this wendys was as good as all the others in the area.
And don't forget the 35-40 minute wait in the drive thru if you aren't the only car.
I love Wendy's, but dang, this one really sucks.
To be honest I'm sure this isn't the worst fast food establishment but for a 1st world country it's not good. The workers are nice and friendly but it's obvious that the owner doesn't care about the place at all. It's the running joke as to what's broken when we go there. They haven't fixed the display screens or the bathroom in years. I'm sure Dave would be proud of this place! ????‍♂️

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 02:00 AM
Monday 06:30 AM - 02:00 AM
Tuesday 06:30 AM - 02:00 AM
Wednesday 06:30 AM - 02:00 AM
Thursday 06:30 AM - 02:00 AM
Friday 06:30 AM - 02:00 AM
Saturday 06:30 AM - 02:00 AM

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