Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
The fella at the box was just monotone and very short. I asked for my first item and then got.... "What else?" Be a little nicer ....... can I get you anything else, will that be everything? A few extra words would go a long way to an enjoyable customer experience. If you don't like your job, quit.
For this to be the only Wendy's in Reidsville, NC. The service is HORRIBLE. I just don't understand what takes them so long. Having an off day every once in awhile is understandable but the wait times are always ridiculous. There has not been one time that I have not waited in the line for 15 minutes before I can place my order. Then another 15-20 minutes before my order was received. Please get me wrong I have no problem with waiting for food that is good but tonight the fries are old and my nuggets are cold. I just don't understand it. And I kept coming back because my son loves Wendy's but at this point I'm prepared to go back to McDonald's.
Sit in line at drive thru around 7:15 pm tonight. We got to the speaker to find out they were only accepting cash only. They had no chili. I didn't wait for anything else, I thought that was bad enough. Do better for your customers. We will try it again in the future see what happens.
The drive thru is an absolute nightmare. They have one girl there right now 10/28/24 that has no clue what is going on. I typically don't have a problem when I go inside but it's also I a little easier to have a problem fixed when you go inside.
I use my app and the drive thru during breakfast and lunch hours and I must say that Wendy's has DEFINITELY improved their customer service. Employees are so much more pleasant and more teamwork is noticed.....used to be very chaotic. Hopefully it remains this way!
You need to pay your employees better. As it stands they aren't paid enough to give a rip about quality or presentation. This fall on corporate, not the employees.
I stopped eating at Wendy's a long time ago in general due to chewy food and sad quality, I returned because my family wanted the SpongeBob meal.
The food was ok, but it's Wendy's, and the "Krabby Patti' looked like it was thrown around the room and stepped on a few times.
went through drive thru 10:45am waited 5 min for order to be taken. ordered drove around another 10 min to get food. No straw no sauce and food was cold. Not sure how I got cold food when lunch started at 10:30.
I normally don't have problems at this location. Tonight, 3-16-23, changed that. Everything was either burnt or not cooked. It was tasteless and you could tell the crew was lazy on all fronts. No chocolate frosty available. The bread was falling apart, either from being old and not even heated. Burnt bacon. How you mess up fries and chicken nuggets I will never understand but this seemed more sheer laziness than anything else. Being the only wendy's in the vicinity shows.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
How to go there