Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
2:30pm today we recvd HORRIBLE service at the Old Town drive up. As I was ordering each item the young girl taking our order wouldn't allow me to finish my sentence before loudly saying, "ANYTHING ELSE!!! ANYTHING ELSE!!!" I finally said, "Well yes I DID HAVE MORE TO ORDER BUT OBVIOUSLY YOUR IN A HURRY, so that's it!" I drove up and as I was waiting she & another worker were just talking & laughing. I have nothing bad to say about laughter but this behavior was EXTREMELY UNPROFESSIONAL! She opened the window, quickly grabbed my card, gave it back (aggressively gave me my drink & slammed the window) while saying, "thank you". She cont her conversation & noticing I was still there her n the coworker laughed & she pushed forward my food, again slamming the window! We specifically chose Wendy's for the kids meal toy. No toy, no napkins, no spoon for the frosty & NO RECEIPT! Without a receipt I couldn't prove anything. Because we had to be somewhere I called 4 times but got no answer! I'm beyond frustrated. I hope management sees this review and retrains this employee especially if she's going to be communicating with the public!
I've been coming to this Wendy's for years it's down the street from my house. Anyway this isn't about the food which is consistently pretty good for fast food. For about the past year I've been going there the crew is just not very pleasant, ever. Doesn't matter if it's 12pm or 8 pm... They don't really greet you, they don't say have a nice day, you ask for ketchup or anything they kind of act like youre bothering. Kinda just throw your food at you with a weird attitude. When I pull up I literally know it's not gonna be a nice experience. This staff might need a little re training on general interaction with customers.
I went to the drive through last week. I ordered $25 of food. The French fries tasted like they had been sitting out all day. The nuggets tasted old too. I ended up throwing away most of the order. It was seriously inedible. :(
Ordered a Dave’s Double, got a burger with bacon, ordered a baked potato, we received old fries, we ordered a pineapple frosty, we got a kids cup frosty ????then… and no straw for our coke to top it all off! OMG how stoned are these workers at night??? It was only 10pm!!
ordered around 4:30p. fries were old, dry, and stale. not sure why they were sold. nuggets were also cold and hard. on top of that, they forgot my cookie. when i called the store, the manager said they just lost their GM and she could not offer me a refund. she said i could come back, but if i came back another day, she couldn’t offer me a cookie. when i asked for a refund, she condescendingly said, ”for $1?”
doesn’t matter about the money. the principal is i paid for something i didn’t get. she said i could contact corporate for a refund
This was one of the worst experiences I have ever had very rude. Ordered a biggie bag double stack rude women saying she was general manager is then. Acting like she doesn't like her job acting like im being annoying customer asking what comes on the burger. I order my meal the new kraby for her not to ask a single thing do I want a double stack no nothing. She has 0 customer service. Call back to complain and she gets on the all ghetto saying I took that order u have a good day raising her voice I will not and I will recommend ppl to not longer go to this location thank u for the terrible experience. If I could give u no stars I would. Really hope they get there employees in place that if not how u treat a customer.
The lady that was at the window today 11/13/24 around 4pm taking orders and talking to customers shouldn't be the one to deal with customers if she hates her job so much! Put her doing something in the back so she can be angry away from customers!
5 visits to drive thru, using the app, this year since January. One, they were out of potatoes and could not adjust app order to show missing items and return my money. App too difficult to demand refund or complain. Many months later, Nov. 19 24, app order, they forgot my fries. Though nice management, this place lacks attention to details, and the app seems created for theft through inconvenience.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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