Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
1 star is too much… if you are responsible for the management of this store, i must express my disappointment with the overall operation of this specific store. i believe it reflects poorly on the establishment. corporate should shut this location out so there could be a better restaurant to occupy this building.
Probably one of the worst fast food places in eastchase.. the workers don’t give a crap. The food is thrown together. Everything is extremely dirty. Besides them wiping off the tables and sweeping the floors. The condiment area is never filled besides with napkins and there is dirt and grime on everything. The machine in the front NEVER works for drinks. They have no ice & the drinks are hot and flat in there. They didn’t even offer to make me a new drink like they did to the two people after me. The fries tasted like they had been sitting out from last night considering I got there at 11 & they were cold. Overall extremely disappointing considering this Wendy’s used to be held together and very nice but it’s embarrassing how this location has gone down considering it is in eastchase. Better off to go somewhere else near by.
The girl with the yellow hair could not get my order correct. I ordered two 10 piece combos with medium fries and two sprites. She charged me for a large strawberry lemonade and when I tried to give it back she told me that I paid extra for it so I can just keep it. The problem is I never ordered a strawberry lemonade, I ordered a medium sprite. Then she got an attitude with me because I told her to take it off because I didn’t order it. She got her manager who told me thet it was only 50 cents more……I don’t care if it was 5 cents more, I didn’t order it., then she got an attitude when I asked for my sprite. She didn’t give me a receipt and my fries were cold and didn’t offer me any ketchup. Customer service is dead. Won’t be going back to that location again.
Worst experience ever I had even the order is ready they are making it late.
Making the food without gloves very un hi-gene food
It’s been 20 minutes the pickup order is ready an still they taking 1hr such a waste of time an money spending here
Giving the single star rating is also doesn’t worth
Employees are too rude
The employees are not trained, the employees' friends come over to play and don't pay attention to the customers. Also, the hamburger patties were not cooked properly and were cold.
It's greedy to expect good service from a restaurant like this, but it's disappointing that at least basic attitude and education were not provided.
Every single time that I stop at this Wendy's, they are out of something. Usually more than one. I went through the drive-thru, and they told me they were only doing mobile orders. Fine. I pull into a spot and make a mobile order. 10-Piece spicy chicken nugget, baconator fry, two barbecue sauces. Get to the window and they don't have spicy nuggets, cheese sauce, or barbecue. I ended up with a 10 piece regular nugget, ranch (which I don't like), and a chili cheese fry (Cold fries and cold chili). And this is a regular occurrence happening at least once a week. Who ever does the ordering needs retraining. I don't think I'll be back again.
This is the most disgusting Wendy's I've ever been in in my life. I never write reviews but this place was dirty from the moment you walked in. The bathrooms were disgusting. The eating area was filthy. seating disgusting. Don't eat in this place. You can't imagine what it's like behind the counter.
Cheaper than other places to eat nearby, but no fountain drinks, sauces or napkins in the dining area, food was cold before we got it, mobile orders were last priority and everyone in the restaurant was unhappy. Staff got into a verbal altercation with an unhappy customer instead of addressing the problem.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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