Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
They almost always mess up my order. Sometimes I catch it before I leave the area, but most times I forget to check. Since they’re a 10 min drive I usually have to just deal with customer service app for fixes. Finally reviewing because today my chicken sandwich had no chicken… like how do you mess that up??
I placed an order in drive through on Monday night Sept 16th around 8pm. In order 3 Biggie Bags for my kids, when I got home, I realized they didn’t put two order of the nuggets nor an order of fries that comes with the meal. I called the Wendy’s to inform them about the missing items and the woman who answered the phone told me she knew for sure the items were in the bag and was adamant that the items was in the bag and basically as if I was lying. I’m definitely insulted that I would get that negative energy and response due to a mistake they made. These are the items that were in the bag.
We won't be back to this location and the only reason we went there was because we had just left the movie theater so it was closest. To start with, the location was pretty empty other than the 3 cars that had been ahead of us in the drive thru. We ordered 3 medium combo meals and a sandwich by itself. Pretty simple order. When we got to the window we added 1 additional small fry. Simple math would tell you this amounts to 4 orders of fries. We pulled around & parked to check the order as we always do at all locations. We received 1 small fry in addition to the main items so we were missing 3 medium fries ???? my husband went in to get the missing fries and came out with 2 mediums & another small. He was so irritated at the lack of competency that he wasn't going to say anything else to them. Especially when the female supervisor yelled at a young kid for not checking our bags even though he wasn't working the drive thru where we received our food from. Very poor performance. Don't recommend.
Quality has diminished significantly over the past 6 or so months. I had thought it was due to time of day (I work late & often come near closing), and the store using up the last of the food. However, just got back with an order and have the same issues. The burger I got was room-temp cold; there was no warm center, no hint of heat. It hadn't even been in a heat lamp or the meat in steamer. And while the top bun seemed fairly normal, the bottom bun had clearly been exposed to air for quite a bit and was drying out on one side and getting hard.
I get it when I show up 30 minutes before close, but not at 4pm.
And just a friendly reminder to anyone who happens to read this: Burger King and Jack in the Box are both just a mile away from this Wendy's.
I normally like Wendy's a lot. My mistake, I think, was I had just gotten off work, and it was close midnight (their closing time). The lobby was closed already, so I had to go through the drive-through. It was a bit of a wait, but after getting my food (Dave's double combo with cheese, lettuce, and pickles only), I stopped in the parking lot to wolf the fries while they were hot. Then I checked the sandwich because getting it wrong is common. But this one was really wrong. It was a chicken sandwich with mayo and tomatoes. Back through the drive-through with a few minutes to spare. They say no problem, go to the second window to pick up my sandwich. Get my double pretty quickly, and on quick inspection, it looks correct. I drive off and pull in at the QT next door to use the bathroom and inspect the sandwich better. The meat was hardly cooked. Felt it, and it was still a little on the cold side. I wound up having to throw that out, too.
This is the worst Wendy’s I have possibly ever been to. Consistently untrained staff, slow service, worst food quality. After today’s experience, I won’t be going back. The only person in the drive-through was me. Ordered two breakfast sandwiches and was instructed to go around to the front to wait for my order. Five minutes later, The multi colored hair girl with multiple face piercings brought my bag out. no smile did not say one single word..nothing. Handed the bag to me and took her scowled face back inside.
Every interaction with the manager is horrific. He’s rude, short & pushes you out of his line. He’s rude dishes the staff to take your order & get you out without any greeting, time to review or ask questions. Yesterday I asked him on one occasion to repeat my total & he snapped at me. Another time he was yelling at an employee while messing up a frosty handing it to my mom a dropping mess. Totally unprofessional & rude. We only go back because of the food.
I was robbed at this location so everyone knows.
I used the app to order from this location and got the pretzel baconator, i get my order and go home and notice that its just a regular baconator. (pretzel version 2$ more) I call and talk to the manager which was the lady who handed me my food / read the order as handing it to me. She instantly knew they don't do the baconator anymore at this location. So she offer me the difference back if i come back to get it.
I shouldn't have to go back when you already knew and looked me in the eye while reading the order and handing it to me. (guessing she made the order as well) Basically she robbed me and crossed her fingers i wouldn't say anything or come back. She knew from the get go this cost more and they didn't have it. But she charged me for it and handed it to me like it was what i ordered. I know its only 2$ people, its the purpose behind it that matters. This lady did this to me for a couple bucks I'm sure she'll keep doing it.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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