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Wendy's

+1 662-298-7107
6965 Penny Ln, Horn Lake, MS 38637 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking

Best WLM Reviews

So I place an order to online after work to take home to the family through the mobile app.
Order was easy, I arrive to the Wendy's, line moves at a steady pace, I receive my order from staff and bring it home. We are all hungry and once we eat it is terrible. The chicken taste old and past it's date, we didn't get the double stack burger, fries were cold, I've been to other Wendy's but this one tonight was a fail in food.
The staff was friendly I can give them a good attitude for drive thru but the waste of time and money.
Went to the drive through. The whole staff were very rude. They had no coke products and no kids toys. I ordered 2 happy meals, chicken and hamburger and was given only 1 bag. I asked for the other happy meal and the manager rudely made me show the bag and said the burger was in with the nuggets. But i had only 1 fry and had to ask for another to at least complete the meal. And the fries were very greasy and chicken very dry. Worst experience ever at a Wendys. Will not go back to this one!!
Some of the workers here are so rude and do not need to work with the public. I saw an employee unplug the timer in the drive thru several times because they were taking so long with orders. The drive thru worker was very snappy when I ask a question and just close the window. I guess that was him ending the conversation. I won’t even talk about the food because I have seen other reviews discussing it and they are right. I do not recommend spending your money here.
I went to this location around 1:00 p.m. and had a horrible experience! This was my 3rd time giving this Wendy’s a try. The lady at the first window didn’t speak or give me a receipt. I pull up to the second window and checked my bag and the lady made a rude noise as if I was holding up the line. I saw something on my lettuce and let them know. They asked me to pull up and they brought me another single. I went home and examined my food and saw three green BUGS!!!! I took it back along with all of my food! Got a refund but no apology! Need better customer service! It was only one person with a good attitude.
Stood at the register for literally 20 minutes waiting to get my order taken while hearing the manager tell the lady not to ring up my order bc they had to get some orders off the screen first. Watched 4 customers walk out bc of the wait and then while eating I saw another old man stand at the register (empty restaurant, just me eating and him at the register) for 15 minutes before he decided to leave. Out of chocolate frosty, out of 70% of drinks in the machine, out of ketchup cups, and restaurant dirty. The only folks working hard were the burger guys.
Food was cold and service was slow as if we weren't even standing there. Mgr. was present and she glanced at us twice, but she acted as if she was busy messing with some refrigerator sauces. Really that's more important than assisting customers.
This location is up and down, it just depends on who is managing that day. Some days it's some of the best Wendys I've had, other days I could have went somewhere else and been happier. I don't like going through the drive thru here because they make you back up to fake their times, which makes me feel like it takes longer for them to make the food. I have been inside, I ordered from the kiosk, and the prices on the kiosk were different than what the menu showed at the register (the kiosk was more expensive), so I asked about it, and they laughed at me and refused to give me a receipt and a refund for the difference. So now I don't use the kiosk because I don't feel like paying more for my food, and doing the work myself. Plus I don't like getting laughed at when they made a mistake. I still go here when I know certain managers are working, but I refuse to go when I know others are working. So it's up and down.
These people clearly didn’t care about their job. They couldn’t be bothered to make our food right. It was made so sloppy, and they didn’t make it right either. This is why fast food these days are a joke.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 12:00 AM
Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM

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