Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Incredibly disappointing. I have never felt compelled to write a negative review but today has changed that. 20 minute wait when it was not busy, rude service, and dirty food. Found a long strand of black hair in my fries and my burger was missing pickles and lettuce. Wendy’s was one of my favorite fast food places in NJ but I will not be returning.
Not sure what happened - they may have changed management??? It used to be good and efficient. I went last week for a Taco salad and waited over 15 minutes in the drive-thru waiting for it. I got home and there was no sour cream, no taco chips. The chili was watery with almost no meat & a lot of beans. The potato tasted like grill grease. I went back thinking that was a one-off. Today was faster but the food was cold- the cheese was put on the burger cold and not melted. They were out of medium cups for soda. I hope they get better but I won’t go back.
Stopped by for a quick lunch before heading out to Austin's Pizza and Entertainment. Figured it was easier to come here and eat vs there, one for convenience and two for the price. We had a pretty big order for 10 people and everything came out in a decent time and they got the orders right the first time. This was nice and clean establishment. The employee's were nice and attentive during our brief visit.
This has to be the worst Wendy's I have ever encountered. I ordered my meal on the app. I was hoping for fresh food waiting to be picked up. What I received was a manager telling me that they don't have cold brew coffee. I requested a refund. He lied and told me there are no refunds when you order from the app. After a back and forth I said, You have to give coffee or a refund. He threw together trash bitter coffee, to go with my old soggy fries with less than room temperature chicken nuggets! I said this is unacceptable! I want a refund! Again, with the no refunds when using the app. I took the trash food and drove to another Wendy's that confirmed the manager was lying. Unfortunately, he was having an IT issue and could not help me. Cash register etc not working. Advised me to return to the app. Store #00009853 is trash! I am never eating from that place again! My co-workers said I could have told you not to eat there, they have the worst service!
I hate I feel a need to leave a review. I go on a Tuesday around 2, no line. I start ordering and get loudly interrupted 3 separate times by a Hispanic speaking person. I just waited to get to the window for them to correct the order. They remade it 3 times and still had it wrong. After the 3rd attempt I just took it and then waited for my receipt which took around 4 more min because I guess they didn’t want to come back to me, even with people behind me in line now. Would give lower stars if possible, hope corporate comes by this location one day.
I headed by this Wendy’s for a family lunch. I had my reservations because of the experience I had once years ago with cheap food. However, it was great here. The food was fantastic. It was hot. Everything was clean. The people were nice. Guess they’ve cleaned up their act.
The cashier either did not understand English well enough or did not pay attention to my order, as I repeated it clearly three times and it was still incorrect. Additionally, the store was advertising $1 Frosties, but they were not available for purchase. Despite these issues, there were some good deals available. My husband and I and 3 kids ate for a really good and affordable price , once they got every right. Still had to pay for the food they got wrong!
English speaking guy in the drive through understands customer service. Have gone to this Wendy’s in the past because it’s near where I live and the service was terrible. my order was messed up so I went inside to get my order fixed and no one spoke English . Went yesterday to Wendy’s and was relieved that the person who helped me spoke English and on top of that his personality was so vibrant and kind and he understood what I wanted. Have gone to this Wendy’s several times in the past year and this is literally the first time my order has been 100% correct. I pray that they keep the English speaking worker.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 03:00 AM |
|---|---|
| Tuesday | 06:30 AM - 03:00 AM |
| Wednesday | 06:30 AM - 03:00 AM |
| Thursday | 06:30 AM - 03:00 AM |
| Friday | 06:30 AM - 03:00 AM |
| Saturday | 06:30 AM - 03:00 AM |
| Sunday | 07:00 AM - 03:00 AM |
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