Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
In the last 10 times I've been, about three of them have had something wrong with the order. The food was always fresh and well made, just not what I asked for. I still love Wendy's and will be back just some food for thought if anyone is on the fence
We went in the lobby, waited for about 10 minutes for no service or greeting. Employees made eye contact with us several times to just ignore us. After about 10 minutes we decided to leave and young female with curly hair walked up to the front register and rudely said “that’s crazy, they’re leaving.” Won’t be back.
Placed a mobile order at 8am then got stuck in traffic for 15-20 mins. When I pulled up the place was empty, no drive thru line, but he told me he still had to cook my food and I had to wait. Not a single customer in sight so I know it wasn’t busy. I had to wait another 20 minutes and it wasn’t even warm!
However I did only see the one guy, and if he was the only one working I have a bit more sympathy. This location should hire more people or schedule better for the mornings. And look into customer service training.
Ran through for a quick breakfast. I wanted to try the breakfast burrito since they are always my go to when running through a drive thru. This burrito was definitely on the larger size. I like the fried egg and crispy bacon. Their breakfast potatoes are also stuffed in there with melted cheese. I would highly recommend asking for a side of their hot sauce. It's Cholula hot sauce which pairs great. All and all would get it again. This location is always quick and friendly.
I just wanted to give a shout out to Ashley & her staff this evening (10/25/24) at the Wendy's in Hickory Flat. Today is my son's 5th birthday & he chose to go to Wendy's for dinner. He told Ashley it was his birthday and she & the rest of the staff went over & beyond to make him feel special. They brought out a tray filled with toys, cookies, and frosties for the whole family and even hid a dollar bill under the toys - that made his day! They even sang to him! Thank you for your amazing customer service this evening and making my boy feel so special on his birthday!
Probably the lowest quality Wendy's I had in the area. Every sandwich is just drenched in grease and becomes just a huge mess when eating. The crew is very slow, only being able to retain one sentence per conversation. Having to constantly repeat what I want.
This afternoon I got a kid’s meal for my 3 year old, and something told me to check the burger before I gave it to him.. thank God I did! It was completely raw inside and could have made him sick ???? I know that the restaurant industry is struggling right now, so I try to be gracious about service, but this is not merely an inconvenience. It’s dangerous! Whoever is preparing the food here does not know proper food safety and handling. We will not be back to this Wendy’s again.
Normally I get great service at this Wendy’s but tonight was not the night. I ordered my 3yr old 6ct nugget and a medium fry with a free 4ct nugget. I placed a mobile order and went through drive-thru since the dining room was closing soon. When I pulled up to drive-thru the guy politely suggested I could come inside to receive my order faster so naturally of course that’s what I do. I walk inside and no one was at the front like I expected since the dinning room was closing soon. Didn’t wait long for service or my sons food but once I got my food the girl walks off to the back not saying anything. I check my food like always and I see that half my 6ct nuggets and fries are at the bottom of the bag like she just threw the food in there and I was missing sauce. So I tried to get one of the other employees attention but nothing. I had to aggressively say “EXCUSE ME!” 3 times before I could get either one of the other employees attention to just get the sauce my son wanted. So a transaction that should’ve have only taken 3-5mins tops since it was a mobile order, took 10mins unnecessarily. Hopefully it was just a fluke since this was the first bad experience I’ve had at this location but according to all the over reviews it might not be.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:00 AM - 11:00 PM |
|---|---|
| Monday | 06:00 AM - 11:00 PM |
| Tuesday | 06:00 AM - 11:00 PM |
| Wednesday | 06:00 AM - 11:00 PM |
| Thursday | 06:00 AM - 11:00 PM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
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