Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I’ve been just a handful of times because my son loves Wendy’s. But geez this place is awful. I get two meals no special instructions and they still mess it up ????????♂️. Whoever owns this place needs to go under cover.
I love Wendy’s, so my husband and I decided to get two #1 meals. However, after being asked to pull up and wait, we were disappointed to find that our fries were cold when we finally got our food. It didn’t make sense to us to wait and still receive cold fries. If we have to wait, the food should at least be hot. Do better.
Ordered my food in the drive-thru and was asked to pull forward. I sat in the spot reserved for this for a while, so eventually I checked my phone and saw on my banking app that I had paid 17 minutes earlier and my food had still not been brought out. I pulled around to the window again and told them I was still waiting on my food. The worker at the window seemed not to know who I was. They then proceeded to tell me that they were working on it now. When I told them I had been waiting for over fifteen minutes and I didn't understand why they were only just working on it, they tried to tell me it took a while, then tried to tell me they had only just gotten it, probably a few other excuses I didn't process. They became upset with me for “having an attitude” when I refused to pull forward—again—and because I was annoyed at having to wait 20 minutes for fast food. While I sat at the window and waited, it took maybe three minutes for them to actually complete my sandwich, and they still made excuses for why it should have taken 20.
Usually out of something every time I’ve ever been, the prices are high in comparison to other similar fast food restaurants, they mess up orders often
I stop here because I love Wendy’s salads in general. It’s lent season so Friday I got a fish sandwich from there . They. overcooked it the fries weren’t fresh either they were dark . To top that off the staff aren’t friendly at all. They can at least smile and say thank you ! Our money is what give them a paycheck ! I hope their service all around gets better !
Horrible service, need better management. My family and I left before we could even order food due to the extremely inept service at the counter.
Eta: I decided to try this place again because I figured Hurricane Laura drove out all the inept employees. See attached picture of what they think a sausage gravy and biscuit should be. I paid $2.42 for this?!? Ugh. Lake Charles we can do better.
The person taking the orders was not personable at all. “What else” over and over. Must’ve been go home time for him. After you pay, they ask you to go crane your car into these tiny parking spot in a corner of the lot. Not the greatest customer service. Regarding the food, the sandwiches were bland, my son didn’t finish the nuggets, all 5 fries were old and limp. Definitely will NOT be going back to this location!!
Don’t think Wendy’s has figured out breakfast. 2 out of my last three visits I left without food because of either very long wait or out of product, the one time I actually got food it took 20 minutes to get , with only 4 cars in front of me, and that’s with 2 leaving line in front of me.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 02:00 AM |
|---|---|
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
| Sunday | 06:00 AM - 02:00 AM |
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