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Wendy's

+1 231-642-4476
1686 S Garfield Ave, Traverse City, MI 49686 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

So godawful slow every time I try to come here. I could go through Burger King drive thru next door 3 times before I make it through Wendy's once. That's not an exaggeration, I've timed it. Currently typing this as I've sat in one spot in the drive thru without moving for 5 minutes before getting to order. The backwards sign is just the perfect metaphor for how well this place runs.
Honestly, my visit last night was probably the best customer service experience I’ve had in the last four years. The woman working the drive thru, Rose, was so nice and funny. She gave my son a toy and entertained us while we ordered and waited for our food. I know it doesn’t seem like much, but these days it’s so hard to find people that care about their job and let alone the customers. Those small things go a long way and because of that I will make a point to visit this location again and wanted to commend Rose for her kindness and great personality.
The food was better than average, definitely one of the better Wendy’s I’ve been to. That, plus the Vanilla Coke I had from the freestyle machine was probably the best I’ve had.
I ordered chili. After paying for it, I was informed that they were completely out of spoons. How does a restaurant that sells chili run out of plastic spoons? Is no one paying even the slightest attention to inventory levels? If it does get to that place, send someone to Costco to buy some spoons. This isn’t a hard problem to solve. And if you’re really not going to try to solve it, don’t sell customers a product that needs it, and only then tell them you can’t be of any help. … this is the kind of small issue that makes you wonder if anyone is really managing anything, if the health and safety standards are being upheld, if the owners are simply disengaged, passive, non-managerial types who don’t see how their investment is getting wrecked.
Over 20 minutes in the drive thru, we were second in line. All combo meals were shorted fries and drinks. Gave us one bag with 3 burgers for 27 dollars. At the window the employees are fighting over who has to work an extra shift. Before I could say anything handed me the bag and shut the window. This place needs to treat customers and employees way better. Won't be back.
Burger with no patty, cold fries, and just messy. I’ve been a few times and it’s only getting worse. The Cinnabon pulls were cold, hard, and syrupy
Absolutely incompetent employees. August 11th I was in for 1 of 2 door dash orders. The manager lady on duty at the time was the one who bagged the orders. I received the bag for my order, drink included. Ticket matched order on my app. Delivered the order & guess what?! WRONG FOOD in the bag. Drinks were right, food was not. Guess what else?! DASHER VIOLATION because the customer complained as tho my fault. Sealed bag definitely points the finger at Wendy's. I'm a top dasher with an excellent reputation in this town & thanks to your failure to do your job to the best of your ability, my name is at stake. Shame on you. Straight SHAME ON YOU!
Ordered a PLAIN double pretzel baconator. Got it through drive through, check it and it wasn't plain. Went back through and got it fixed, after getting an attitude from the guy taking the orders... Drove all the way home. Took my first bite and BOTH burger patties were RAW!!! Every time I go there they mess my food up or give me raw meat! I'm done giving them my business!
We just went through the drive through and we get home to eat. My pretzel baconator only had one party on it and both our sandwiches were way overcooked. So dry.. the fries were as if they had been sitting out for hours. $24 for garbage.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 12:00 AM

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