Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Highlights
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Great coffee
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I Visited the Academy Drive location and purchased 2 large cups of chili on 12/10/24. When I arrived home, I discovered that the chili didn’t have meat or beans, only liquid. I put everything back in the bag and returned to the same location the following day during the same time of day. The management was rude and argumentative and stated that they don’t give refunds. She also stated that the morning shift makes the chili and not her shift. There was no apology for the inconvenience, only blame shifting. She implied that they wouldn’t have sold it that way, until I insisted that she open the container and look for herself. The manager eventually gave me a refund. I have no plans of returning to this location.
Woman working the register was extremely helpful and sweet, I assume the manager. Her staff on the other hand, was a disaster. We ordered carry out that was supposed to be ready at 12:25- by 12:35 that hadn’t even started and we didn’t get our food until 12:50. Even then the food was half wrong and salads were wilted and starting to get slimy. The staff doesn’t listen to the manager and basically stood around until she ordered them to do something multiple times. I felt bad for her and could tell she was frustrated. She definitely deserves a raise and a better staff.
In all the years I've eaten from Wendy's, Academy Dr. Bessemer Al. this was the worst ever. The food was cold and dry. In the future Wendy's with delivery orders, that's only 10 minutes away the food shouldn't be cold and dry, do better. Help customers like us to continue to support delivery workers or persons. Have a good night
I would really like to give zero stars considering we never even got acknowledged by a single staff member, much less able to place our order. They only had 2 other customers in the dining area but the lady taking orders walked away when we got to the counter and didn't say a word. We stood there for a good 5 minutes before we decided to leave and go to Sonic down the street where we had a great experience.
The flavor of the frosty was terrible to me. Others may like it. But it had an artificial Carmel taste. Service is still very slow. This is one reason I don't go to Wendy's the way I used to.
???? I never leave reviews but I’m making an exception. I ordered a salad and the cheese was moldy. I didn’t pay attention and ate a few bites first. I’m still sick at my stomach at our experience. Please go somewhere else and next time I’ll read the reviews before stopping at an unknown place. Also, I tried to call management and, no surprise here after the other reviews, but no one answered or returned my call.
????????NO STARS
This place is the most HORRIBLY DISGUSTING place I have ever been in to my entire life, PLEASE PLEASE do yourself a favor and do not eat here and tell everyone you know!!! I have no doubt if my family and I would have ate here we would’ve left with food poisoning!! The employees are rude they do not care whatsoever, the dining room is sooooo nasty when you walk your feet stick to the carpet, our drinks had black stuff floating in it and when they starting cooking our food it’s smelled like rancid meat!! This place absolutely needs to be shut down, I would be embarrassed to work there!! THEY ARE GOING TO KILL SOMEBODY WITH FOOD POISONING!!????????????
Ordered a double bacon bag and my burger has no mustard and no bacon My four-piece nugget is a three-piece nugget and the vanilla shake I asked for is a water. I've tried calling the store multiple times and no one picks up the phone.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 10:00 PM |
|---|---|
| Monday | 06:30 AM - 10:00 PM |
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
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