Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
I've always come to this Wendy's for years and was always happy. Today was a different story. Very underwhelmed, rude people. My chicken on my sandwhich was dry and old. I couldn't even bite it. There were tiny pieces of bacon on it that were old. Both sets of fries were cold and old. Ordered a large frosty that was put in a small cup. The only part of my meal that was fresh was the lettuce on my sandwich. I will not be visiting again.
My husband and I stopped at 9:00 pm on a Wednesday. No one in the restaurant and only 2 cars through the drive thru and not at the same time. One person clocked out and 3 others working. One was a manager. I was a manager in fast food for ten years and never would have put up with what we experienced. All 4 people saw us at the counter including the manager, we were completely ignored for more than 5 minutes. We were waited on by the manager and he was EXTREMELY rude. But all the employees were. We will never go back there. If we could rate everything a zero or below we would. Filthy inside, no ice in pop machine and looked like it had t been cleaned in weeks.
Stood around for a few minutes at the counter in an otherwise-deserted restaurant. Menus weren't flipped over for breakfast despite it being 9:30 in the morning. Three employees walked right past us with no acknowledgement, except to make sure we weren't the drive-through order that had taken off without getting food or paying (presumably they received the same level of service we did). Nobody offered to take our order or told us they'd be with us in a minute.
We then tried to order via drive-through, that menu was still on lunch/dinner (again, 9:30 in the morning), and nobody acknowledged us through the speaker. We wound up driving down the road to the Rootstown location.
On the upside, the place was very clean. Always try to find good with the bad.
Stopped here one night while traveling through the area.
Ordered and then had to wait a very long time. Found out that the order wasn't even correct as I didn't get a receipt or receive the amount. Food wasn't even made, and I had to get a refund on part of it as I did not order 8 sandwiches.
Some of the employees even got mouthy about as if it was my fault that making burgers is the equivalent of quantum physics.
Will never return.
Manager in night of November 2nd needs to be fired immediately. Agitating customers for no reason. Only one in line for drive thru and didn’t help after 20 minutes of waiting. Just snarky, smart remarks. Miserable human being taking it out on others and ruining business.
Been traveling all over the US. This place by far is the worst. Couldn’t order anything because everyone was on break….???? they don’t care about the customer. Also notice so much food all over the floor…..I just started trying out Wendy’s …today just made it a turn off with Wendy’s …. I would fire everyone of them if I had any say so….
I had to wait ten minutes before someone took my order. They were out of items but still changed me for them. My Cheese burger was just a pile of mayonnaise. Don't wait your time or money coming here.
Saw bad reviews before coming here and I thought it really could not be that bad- so I went to see for myself. Safe to say: the reviews were not kidding. This place is actually terrible. Waited nearly 30 minutes in the drive thru for a cold and rubbery chicken sandwich that tasted as though it had been soaking in a sink for a long time. I could not even force myself to eat the whole thing. Wendy's is a decent fast food brand, but this location gives it a bad name. It needs to change its ways now or shut down.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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