Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Healthy options
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
My husband and I are on vacation, on our way to California and we stayed in Gallup for the night.
I'm so glad we found Wendy's to grab a bite to take to our room for the night.
The young man at the drive thru was very thorough and considerate! I had his name but I lost my receipt and have forgotten it, but he had EXCELLENT communication with our order and I really would like him to be recognized for his awesome service!! It's not too often when you get great service because not only the business inside, but the window is ALWAYS busy. Our order was perfect, nothing was forgotten and it was hot and freshly cooked, and ???? that is a rare thing.
Thank you Wendy's in Gallup for having an awesome team!!
Footnote :: our meals weren't listed as an option below
We had a great experience at this Wendy's location. On a fast food scale, we had a 5-star experience. The staff was wonderful and offered exceptional customer service-everyone was super friendly, our order was not messed up, and our burgers, fries etc. were hot and very good, and there was not a wait. I recommend a visit!
The service was outstanding. Devin was polite, friendly and efficient with a family of four ahead of me, then immediately grabbed my mobile order and got me on my way quickly. He has a positive attitude rarely seen in restaurants and it was a great thing to see.
Had the worst customer service here. The manager seemed like she did not know what she was talking about, and then changing around the whole statement she just had said before. As I was about to order, she was getting mad at 2 other employees who were just about to leave after their shift, saying a rude comment to both of them. Also most of the drinks were more of the carbon flavor, rather than the soda syrup.
I stood there for a good 3-4 minutes waiting on someone to take my order. I got a lot of looks but no one took my order. I then made a pit stop and the restroom was DIRTY. Water all over the floor. I almost fell.
Paper towels over flowing the tiny, tiny waste basket. There is only one stall so someone was banging on the door. I went back up to order & still no one. I left.
Cashier was very helpful and nice to my kids who needed to use the restroom several times which is locked due to several homeless that frequent the area. Food was as expected.
Have went here multiple times to find:
1. Always late/taking a lot of time on each order even when having slow customers
2. Charge for their extra sauces, unseen in other Wendy’s location
3. Do not let you refill a drink on a different visit even if it’s on the SAME DAY.
There’s a better Wendy’s on the Northside of town. There’s also fast foods with better service nearby.
Well thanks to Host #3057 and her crew today for having good customer service. Going the extra might not seem it works but in the long run points add up. For the moment it was a great experience and some relief to my belly. Hey. People say a good way to a man's heart is through the stomach. In this case you could bring the man back by giving good customer service which is what I got today. I got good customer service and I was pretty happy about that, even with sacrifices that people make everyday through the roughness and the toughness of this life we all live. There are wonderful beginnings to the day and this was one of them for me. Thank you Janice. May you and your crew have a wonderful day as well.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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