Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
If I could give this restaurant a Zero, I would. This was the worst experience we’ve ever had in a fast food restaurant! We were not greeted upon our arrival, in fact we were completely ignored. The employees begrudgingly gave an order to the only other customer in the restaurant who looked very angry as he left. There were 5 employees standing around and ignoring us. I went to the restroom which was in horrible condition. As I came back to the counter, they finally took our order and gave us a cup for the beverage station. I got our drink & my husband picked up some condiments & napkins. I selected a table (the place was empty at 11:13, which made a huge impression). My husband waited several minutes and no one behind the counter was doing anything towards preparing our order. Finally, a person who appeared to be in charge ask if she could help him. He said he was waiting for our order and listed what we ordered. She called to the other employees and they started preparing our food. We ended up with our food but his bacon cheeseburger had no bacon, lettuce, or tomato. While we were eating, four young men came in and waited about four minutes before they were asked to order. We ate our entire meal while these young men waited for their orders. Their orders dribbled out one at a time as they waited. Two had the wrong food & had to have their orders corrected, which brought the distain of the workers. The last young man FINALLY received his order as we were walking to our car. While they waited, another man came in, was ignored for about 5 minutes, and then angrily walked out. He was the only other customer besides the four young men and the man who left as we arrived. That’s a total of 7 orders. There were a few cars going through the drive-through but not enough to make a line longer than two cars, so that shouldn’t have added any pressure for the employees.
I don’t usually mention this but it must be said that all the workers were black and all the customers were white. There was a distinct atmosphere of distain towards the customers because we were white. The workers seemed to deliberately work less efficiently as customers expressed frustration with body language and audible sighs.
I honestly have no idea how this restaurant continues to operate.
Would leave a zero if I could. Stood inside for over five minutes with nobody in line but my family at the counter while the manager looked at us while counting a drawer of money in the drive thru while other staff walked by us never acknowledging us at all. Looked right in our eyes and walked by. This Wendy’s is not worth the stop ever.
The service has got to be the most ridiculous thing I have ever dealt with.
This.
Is one of many stores in the area that make you stop at the first window and not allow the proceed to the window where you pay and pick up your food until they are ready for you.
I would love an explanation. It has to be the most unprofessional thing i've ever seen in fast food window pick up. On top of that , there were more toppings on my burger than there was meat.
I was told the reason they make you wait is because they're incompetention on the fastest drive through time , which means that they're just tricking the system. That is.
Called bad management. Hopefully , someone from corporate looks at these reviews and decides to fix it. As well for the price , it's just easier to go to your local mom and pop burger shop where the food is way better
It's probably one of the worst Wendys I've had the displeasure of eating at. Staff is rude, service is slow, and their fries are just shaped potatoes of mush thrown into cardboard. No fountain drinks at all were available, and after my wait, they got my order wrong.
Once i asked for a refund on my order after a half hour wait, and you would have thought i asked them to kill a beloved relative. First they said they couldn't (not true). And then they were rude for a refund of 2.80 cents.
Go literally anywhere else.
If I could give them a negative score, I would. Doors were unlocked so we walked in and the, I’m assuming manger, came to us with an attitude telling us that her lobby wasn’t open. She said we can use the bathrooom but she can’t take orders. She was very rude and nasty. Another car was parked outside and was proceeding to walk in. We i formed them it wasn’t open. We didn’t go through the drive thru because we didn’t trust their service. Don’t eat here! If the manger is rude and nasty, I would hate to see who she is training.
Sat there for thirty minutes waiting for my order to be taken while they pumped out the drive through. My fiancé and I were the only customers inside. Don’t waste your time or money.
I have so many issues with this wendys. First they are always rude, they interrupt u while ur trying to order, they have attitude when they speak to you, i was told to pull up today cause they were making my burger and w cars behind me left before me!!! Excuse me .. why? Then a couple weeks ago I went through the drive thru and my total was $5.50. I give the girl $20.50. She hands me my change back at 14.50. I said baby I gave u 20.50. She said I know buy I only put 20 in and this is what it told to give u.
I was so shocked. I said baby u owe me $15. Not 14.50 . She looked so confused. She ended up keeping the 50 cents.
These employees need to be trained better and have better attitudes.
I went through the drive thru for breakfast. I had to pull up to wait for seasoned potatoes which I thought was awesome. Got home and instead of a bacon chicken croissant, I had an egg and cheese biscuit. I don't eat eggs. I didn't order eggs. You can't call the restaurant at all and I live 25 minutes away. Wasted trip.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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