Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Extremely slow service. Food is as good as you can expect from Wendy's, but for some reason this is consistently the slowest drive thru. And when I tried to go inside instead, it took nearly 45 minutes to order a kids meal. Today after waiting half an hour to order, we just ended up leaving.
Horrible customer service, for the last 8 times it has taken over 30 minutes for a simple meal. The workers stand around on their phones making no eye contact and rarely acknowledging you. They 100% need new management at this place because whatever is going on isn’t working. Drive through or dine in both ridiculously slow 9 times out of 10.
Two stars to let you know I’m a real person otherwise I’d give it one. My wife and I took a 20 minute trip to the drive through. It took 30 minutes to get through the drive through. When we drove the 20 minutes back our order was completely wrong. The place was really busy and clearly understaffed. I do not recommend coming to this Wendy’s.
There are no Wendy's in Honolulu, so I went to this one. There was a wait in line. The clerk wasn't very nice, but I was direct with my order and didn't give him a chanxe.to be rude, even though he wanted to be. I ordered the most expensive burger combo which was a Bourban Pretzal burger. I also ordered a taco salad and a large Frosty. The Taco salad was not what I expected. It was a bit of lettuce, a side if chili and a bag of.generic tortilla chips. It was like they forgot to put it together. No big crunchy taco bowl.
They did not put any napkins in my to-go bag. I asked for a drink carrier and the kid at.the register just pointed, annoyingly.
There were two employees, who were off of work, just sitting in the dining room. The guy was giving me dirty looks, because his girl liked me. I'm tall and good looking. The Wendys employee giving me the stink eye was short and aesthetically challenged. I paid $25 for this lunch. I am Mr.G.
The burger was okay and it's sauce was good, but that's it. There was a bug in my drink too. Why the heck did they put a huge Wendy's there anyways?
Walked in and lonaleen went above and beyond! She was so amazing and kind and when the cofee machine ran out of filters for coffee for my dad she went out of the way to get us tea. Also looked out for all our needs and made sure everything went well when we were eating. A outstanding worker and she deserves a raise! :) we go around Wendy’s around the island and she was so great god bless her
09/17/24 The night crew was terrible. Unfriendly and unpleasant. Not a single greeting or a "Thank you" just a "Wendy's. What do you want. . . What else?" The cashier at the drive-thru window clearly didn't want to see any more customers and muttered something as he walked off after handing me my food that made his co-worker laugh. Tossed my food for fear it might have been messed with.
The food was cold, the service was slow and apathetic. The store looks run down and a bit dirty. The staff was reasonably friendly and got the order correct. The iced tea tasted horrible, like cleaning fluid! Won't go there again. Also, half the time they're out of frostys that aren't chocolate
Has to be the worst Wendy’s on the planet. I go back every once in a while to see if things have changed, but no effort has been taken to make this place better since it opened. Don’t go here.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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