Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
Just visited for the last time. Their food is no longer cooked fresh. My kid wouldn’t even eat it. It used to take a long time to get the food. It’s super quick now but I understand why — they’re not cooking the food to order. I’d prefer the long wait. The fries were so stale and the burger was room temp. So gross.
Food is hit or miss. More often a miss. Drinks always taste bad. They don't honor the deals even on their sign. Poor management. Location will probably fail as numerous people have similar issues
Has to be the worst wendys I've been too. There's nothing fast about this locations. Whether there's no cars or 10 cars. Expect to wait 30 minutes for anything you order. It could be a bottle of water and they'll have you pull in front of the restaurant so they can maintain their times for their corporate office.
Located in a nice area. The expectations are not being met.
They Shorted me 4 Cheese burgers and a jr cheeseburger. When I called up there they argued with me about what I ordered and then said “I didn’t get charged for one cheeseburger of the and one Jr burger anyways”. Then they said I could come pick up three cheeseburgers and if I wanted to add the others they could charge me for them when I got there. I said no I’m not coming back up just refund me what I didn’t get. They told me I had to bring all of the food back to get a refund and said “It’s company policy and they can’t refund over the phone anyways” terrible attitudes. The food that I did end up getting was cold.
I've never had a bad experience here. The service is prompt and my order is always correct. I'm either getting breakfast or lunch from this location and every time I'm surprised at how fast the service is. I don't understand the negative reviews. The food has always been good for a fast food restaurant.
This Wendys on Big Spring and Mockingbird in Midland TX is filthy. Food all over the floor not clean at all. I walked to order my usual cobb salad. 3 people working NO ONE acknowledged me at all. After a while I left. There is was a older woman working the window a young girl making orders and a young a man working around looking lost. Please improve the service or replace the employees that love their job. Not just to have a job because you need money. It takes good customer service to keep the business going and the customers coming back. Get it together. Horrible experience.
This store is absolutely PATHETIC! Food is NEVER made correctly they always give you attitude when you ask them to fix your food and when you pull up all you see thru the windows is all the employees on their phone.
Our food was cold our fries were like rubber they were so old and if they don't put the entire bottle of mayo on your burger they put nothing on it at all. I don't understand when the standard for customer service was left in the trash. No one cares to do their job correctly, not the employees not the managers not anyone, if you don't want to do the job then go home and don't even bother, like what is the point.
Nuggets are hard and stall. Frosty machine never works. They had to "MAKE" their own chocolate to serve frosty. Tasted horrible. Gave me a 3-8oz cups and said they were medium sized. Service is horrible. Food is dropped all over the floor. And the guy on fryer just picks it back up and throws back in the fryer. Overall disgusting. Needs to be shut down. Stay away at all possible!!!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 05:30 AM - 01:00 AM |
|---|---|
| Tuesday | 05:30 AM - 01:00 AM |
| Wednesday | 05:30 AM - 01:00 AM |
| Thursday | 05:30 AM - 01:00 AM |
| Friday | 05:30 AM - 01:00 AM |
| Saturday | 05:30 AM - 01:00 AM |
| Sunday | 05:30 AM - 01:00 AM |
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