Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
-
Playground
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
This location always has such a long wait time unless there is literally no one else in line in front of you, but ok just don’t go when it’s busy. Today though I tried to order the 20 piece chicken nugget and the woman taking my order refused and said that a 20 piece is no longer on the menu… even though it is still shown on their menu… then she acted like she had no idea what I was talking about… pathetically poor customer service.
This specific location regularly forgets items and has a noticeably longer wait time than usual. Occasionally will get a worker that asks "is that it?" after every single item requested instead of patiently waiting until the customer says they're finished with their order. One of the much older male managers does not abide by the lunch schedule, but instead will serve breakfast until he feels like serving lunch. Honestly worth the drive to skip the Mountain View store and visit any other local Wendys location. Hope that helps!
Slow as ever. When I managed a Wendy’s we never let our drive time go over 60 seconds. This Wendy’s obviously doesn’t care, food is subpar, and you should expect to sit in the drive thru for 30 minutes to an hour if there is more then 6 cars in front of you. What a joke.
Was picking up an order through drive thru and saw a kid with red hair, glasses and wearing a chain eat multiple fries out of the fry basket with no gloves and didn’t wash his hands, and continues to drop and serve fries. Absolutely disgusting. Will never eat here again.
I was delivering to the Furniture store next door and google says it opens at 630 am walk over to get some breakfast and the Doors are locked. It is 645 . Go back at 7 and the doors are still locked say on door they open at 630. So I call and they tell me they don’t have anybody to run the front register. But the drive through is open. I tell her I can’t drive my truck through the drive through and hang up.
After sitting at the speaker for a while, a rude gentleman finally asked "what do you want?" Very rudely. I asked for the 50 piece nugget bucket that's advertised and 2 large fries, and I was told at 1pm on a Sunday, "we can do a 10 piece nuggets but I'm not doing a 50 piece bucket right now." Drive thru and lobby were not busy. I drove away and will never be back.
We came here this evening later than expected. It was about 10 minutes before they shut the lobby. The customer service by Alex was amazing. He was able to identify the job my husband held in the military by the acronyms listed on our dog's service vest, which is unusual and super cool. Alex was great following up with us after the meal to make sure we had a good experience. Wow!!! Don't find customer service like this at fast food.
The lobby was very clean. I uploaded photos because truly they are worth 1000 words. Wendy's food is consistent in all of the places we have been throughout the US. It's dependable fast food. I always get the chili and my boys get burgers with bacon. I love that they have the Coke machines with tons of flavor options.
Overall - 5 star experience. Kuddos again to Alex. EXCELLENT customer service. ????
Check this out! I don't think I've ever seen such a good looking fast food burger!
The bun was fresh, the bacon crispy & the tomatoes were actually ripe red.
All delivered warm, by Door Dash. Happy Belly!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
How to go there