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Wendy's

+1 502-968-5358
5101 Preston Hwy, Louisville, KY 40213 United States of America
Open Today: 07:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

had to ask for everything, fork for my potatoe i ordered butter and sour cream, ordered honey bbq nuggets a joke! the chicken nuggets was 2.99 for a complete joke
I completed the survey as well as try to contact customer service no one has even bothered to call me back. I was charged wrong and I was also served spoiled food that was not even edible. I didn't bother to call the restaurant and complain because the person that waited on me couldn't even speak English so what was the point. I don't understand how this place stays open. I don't understand how corporate can turn a blind eye to a customer complaints such as mine. Here's some pictures that doesn't even do them Justice to the discoloration and disgustingness of this alleged meal. Far beyond any freshness I've ever encountered. I spent $18 more than what I even ordered because the person taking my order couldn't speak English and was very rude also he overcharged me and then served me spoiled rotten food which you can tell by the pictures. And even those do not let you experience the smell.
Was given a free small frosty for my birthday and placed an order on the app for a small chocolate frosty. When I arrived, I was handed a small Carmel frosty. I had already tried this and did not care for the taste of it at all. So I handed it back and asked for the chocolate frosty. They said they didn't have any other flavor frosty and said "so sorry." No other option was given. I just drove away. Happy birthday to me! Thanks Wendy's. I'm deleting your app.
I ordered a double stack biggie bag, and a small chili. The only thing that didn't taste awful was the chili. The burger was cold and possibly under cooked, I was only able to stomach 3 bites. The nuggets were alright, but only with the dipping sauce, and the fries were rubbery. I'm usually disappointed with Wendy's food, besides nuggets, usually get the family size spicy nuggets with no regrets for it. I think my hopes that something other than them and the chili being delectable are gone. I don't recommend burgers from here at all. ALL Wendy's not just this one.
This is the worst.. I come often because it's close. They have their children at work with them . Soraying cleaner everywhere.. also.. it's just dirty.. same stuff on the floor for says. I just got a refund.. someone's child is running around the lobby as I'm leaving.. an employee child
I pulled up to the speaker and was told it was a shift change and it would be 10 minutes before they could take my order. I said ok I will wait and was told to pull up and park in the mobile order area. I gave them the 10 minutes they quoted plus 15 more and nothing. 5 other cars pulled up and was told the same 10 minute wait and just left. In the 25 minutes I sat in the parking lot 6 cars in total did not get to order and 2 employees left the building. I have worked in fast food and have never had the balls to tell a customer to wait because it was "shift change". Extremely disappointed in this Wendy's.
Food was not what I ordered, thankfully they charged me correctly but definitely not what I ordered, but being on my lunch break I don't have time for them to fix it. I don't care what your job is, whether you hate your job or not, do the work you're paid to do and do it correctly or just go home and stop wasting people's time
TLDR
Saltless fries taste like bland mashed potatoes
Jr. Bacon Cheeseburger Biggie Bag ≠ Dave's Double
No sauce ≠ no mayo, add mustard
This place needs attention from corporate. Employees ignoring you while the cashier outside smoking and not wanting to give service. Why have the doors open at 8pm if your not going to sell

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 12:30 AM
Tuesday 06:00 AM - 12:30 AM
Wednesday 06:00 AM - 12:30 AM
Thursday 06:00 AM - 12:30 AM
Friday 06:00 AM - 12:30 AM
Saturday 06:00 AM - 12:30 AM
Sunday 07:30 AM - 12:00 AM

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