Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Accessibility
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
Dining options
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Crowd
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Family-friendly
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Best WLM Reviews
They could at least have common courtesy to pay attention or even acknowledge when customer is trying to get their attention instead of ignoring them!! How hard is it to actually perform customer service in a professional manner or is that not a thing anymore it's just about getting the paycheck. I have time and time again found people could care less about customers only to care more about getting their paycheck and going home!!
The one fast food place in town that didn't mess up my order. Very frustrating when you have to pull over and check your order is correct before you leave the parking lot. Now its just a habit. Wendy's employees have good listening skills!! Thank you!
Very short-staffed, have to wait in long drive-thru line.
And, the line is always long, they are always busy! They have to be something right to consistently attract so many customers, there are other similar offerings very close by that they could choose, but they are willing to wait in line instead. I think that's a good sign?
Love Wendy's, especially their chicken nuggets!! They are the best chicken nuggets I've ever had, and their baked potatoes are good too. We had a large order for several people, and they didn't forget anything. Only problem was we ordered a Dr. Pepper and were not told till we got to the pay window they were out, but we did get another drink.
I get you are short staffed, but you don't have to be totally miserable. I try to be nice and "please and thank you everything". I've worked in customer service before and I know how bad it can get.
Having a bag shoved out the window and an expecting look for me to hurry up and leave makes me not come back. I also didn't get the burger I ordered. Something is deeply broken at this location.
Dave's ghost would not be pleased.
I understand that this location is subject to serious rushes with beach traffic. That being said yesterday was the 4th time in a month where I sat in the drive thru line for over 15 minutes before getting frustrated that the line wasn't moving and pulling out.There are far too many restaurants in this town to deal with this. I've given this place multiple chances (the best fast food in my opinion) but not for a 15+ minute wait without even ordering. Never again. You've lost my business.
Incredibly slow drive through service. Three other customers drove away instead of ordering. In the few minutes I was there they probably lost $15 to $30 in business. The staff seemed nice but they don't have enough employees. This is not the first time I've had really slow service at this Wendy's. Does the owner not know or care?
To be honest I know full well how a fast food restaurant can have bad days but I don't know how a nationwide chain can let me down every time I go. It takes me at least 7mins from start to finish with my order. I've kept watch the past 3 times and others who have told me about the same experiences make it difficult to give my business to this store. I could go further on but my point is that this town has only 2 other options for fast food and Wendy's is a hard pass.
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