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Wendy's

+1 972-468-1756
709 W Spring Creek Pkwy, Plano, TX 75023 United States of America
Open Today: 06:00 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I placed a mobile order for a grilled chicken wrap, the chicken was all OLD AND HARDENED. Every single piece. for an $8 wrap this was absolutely horrid. Maybe if the corporation paid their people to care more quality assurance would be more thorough.
I cannot believe they just let this happen, its very obviously hardened and old
I wouldn’t have left a bad review but I live closer to another Wendy’s and has never been shorted on nuggets in 5 years so when I come to another location even one time I feel as if this is done to multiple customers. Not sure why or even how this happens may feel like people won’t come back for a nugget. If people are paying money for their food please make sure to give everything.
Walked in with whole family of six. Stood at the counter for 5 minutes...5 employees walked around and past us nobody even greeted us or said a word to us much less acknowledged us. One employee looked really high. We just walked out. They all watched us walk out without saying a word to us. Really bizzare...twilight zone stuff. No other customers inside and maybe one car in the drive-thru lane. Do better
I've been going to this location for 15 years. It just happens to be the closest location. Service has never recovered from 2020. Not exaggerating, the last 6 times I've gone they've got my order wrong. I keep thinking that the odds will be on my side and I don't check before I leave. So, I get home and and then the wrong food.... ugggg.
Service has always been slow, but generally worth it for fresh food, but not worth enough to overcome the wrong food.
Also sauces? Forget about. Don't trust when they say it's in the bag.
Here's hoping that they can eventually turn it around without continuing to increase prices and reduce portion sizes.
The only consistent thing about this location is their terrible customer service and lack of attention to detail. It's amazing that every order I've ever received has always been messed up. Incredible. Bold to even charge full price when half the order is going to be missing anyway. My mistake for continuing to come to this location though.
First bad experience at this location, card machine was down but it was okay I ordered online… they had me pull forward to wait for food so I was expecting fresh food. Nope got 2 old spicey chicken sandwiches with the mayo on the side big thumbs down!!
The food wasn’t bad correct temperature only 1 error in the order…
but tonight the floors were sticky to no end… sticky like the soda split on the floor at pizzeria in every bad 80’s movie… pretty sure if one was in flip flops you have lost your footwear… the floor tried to steal my sandals just walking in the door to the tables… bathrooms were NASTY… yuck. Won’t be back again.
BRO I ORDERED A CEASER SALLAD WITH A DAVES DOUBLE DIET COKE AND A DR PEPPER WIGH FRIES I GOT A DAVES TRIPPLE THAT WAS STALE AND 2 CHCIKEN SANDWICHES SOGGY AND DRENCHED IN GREEAE AND MAYO AND THEN I WENT TO RE ORDER ALL I ORDERED WAS A CEASER SALLAD AND A COKE AND I GOT A UNSWEET TEE AND A FEW PEICES IF LETTUS

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 01:00 AM
Tuesday 06:00 AM - 01:00 AM
Wednesday 06:00 AM - 01:00 AM
Thursday 06:00 AM - 01:00 AM
Friday 06:00 AM - 02:00 AM
Saturday 06:00 AM - 02:00 AM
Sunday 08:00 AM - 01:00 AM

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