Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Ordered on the app for pickup @ 4pm. Arrived and the doors were locked. Walked up to the drive thru window and knocked. A lady saw me and ignored me. I drove around to the drive thru and all I got was a bitchy "WE CLOSED!". I said I already ordered and was charged on the app. There wasn't any reply. I said "HELLO!?" a bunch of times and was ignored. I then said "Hey b*+-% ! I already ordered! She finally responded with another " WE CLOSED" I'm going to enjoy the Starbucks they put in this spot when it inevitably fails
I go to this location often and it has truly gone down hill. Which is VERY sad considering it's location.
Today the person at the window did not speak or smile, took my money. I recieved my food and asked for a straw and ranch they just look at me so I repeated myself. They screamed at me they heard me. Gave me my items and another employee slammed the window in my face! I work nearby so this location was convenient NEVER again will the get any of my $ and ive already shared my experience with my coworkers who were in absolute awe! Those 2 employees really need a lesson in customer service or should be fired because they are brining the whole location down and clearly do not want to be working there anyway!
#unacceptable
The customer service in this establishment was unacceptable. The cashier yelling across the store to use the kiosk machine to process order. Three customers walked out the restaurant after waiting in line 10-15 minutes. The cashier was upset when I told her before paying that I cannot have tomatoes on my salad. Then she stated the salads are premade. Ok, so can I have the apple pecan salad, I was willing to pay the difference. As I was leaving the restaurant I hear cashier talking about me to the other employees. When I arrived at the office, I called the restaurant on three different times and nobody answering the phone. Finally, on the fourth called SOMEBODY answered the phone. I was instructed to call the manager back at 4 PM. Called back at 4 PM; 4:25 PM; 4:26 PM and finally 4:29 PM the phone was answered. Asked for
Victor the GM. As I'm explaining Victor interrupt TALKING very loud in the phone. What do you want me to do with a week-old employee. Unbelievable. Train your staff on customer service. Asked for corporate number and Victor told me to get it off the internet.
NEVER GOING BACK TO THIS LOCATION!!!!!!!!!!!!!!!!!!!!!!!!!!!
People that are prepping the food was touching all of the equipment and not changing gloves then going back and preparing food. Manager is rude. People walked out because they could pay at the front counter
This is the worst Wendy’s location I’ve ever seen or heard of. On at least 3 occasions this place has been closed during posted open hours. When they are miraculously open, the service can best be described as ‘surly’ and ‘inefficient’. If you’re going to be closed so often, why don’t you just close permanently and let something fill the space?
I placed my order through DoorDash for delivery as I was at work and unable to leave for food. I made specific selections on the app when ordering. Weirdly enough, they honored the fact that I opted for a lettuce bun rather than a regular one…but somehow missed the fact that I selected “no salt” (fried were super salty and cold) and that I selected sauces for my nuggets… the meal came with no sauce. To top it all off, they gave me a drink with no straw lol just terrible. If I would’ve read the previous reviews beforehand, I wouldn’t have ordered here to begin with smh
Wanted to dine in. Was told we had to order using Kiosk. After attempting to use Kiosk, found out that it did not have the ability to input a coupon and we were told that they didn't have anyone who could take our order at the counter and we would have to go through the drive through. Total waste of our time! We left for someplace that is more consumer friendly!
Ordered a mobile order for dine in and when I showed up the store was closed- no signs on the door or anything. I had to get in line in the drive-thru and when I finally made it to the teller she responded saying they didn't have staff to open the store that day. Sounds like you need to employ some more staff over there! Yikes. Avoid this place!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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