Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
This is the WORST Wendy’s in Arkansas hands down. I went a few months ago and had horrible service the women at the window berated me about one sweet and sour because I didn’t ask for it at the speaker box. She is more worried about her inventory being off from one sweet and sour than taking care of customers. The one time coffee was available it was ice cold and when I told her it was cold she didn’t believe me even after I put my finger in to show her how cold it was. I tried to give them another chance this morning and wanted to try and get a frostychinno and of course they are not serving coffee. I’m not sure how this franchisee stays in business when the workers refuse to even make coffee in the morning. Wendy’s corporate needs to come and do a complete overhaul on this location because customer service, cleanliness, and food are in the gutter.
I was getting my family’s order together when the girl in the drive threw screamed at me for taking too long . I asked her 3 times to give me a moment before she told me tha I HAVE AN ATTITUDE. I ordered anyway and my husband wanted something else but as I approached the window I told him baby we ain’t changing the order because there’s too much tension already. The girl at the window said she can’t serve me and her manager approached.
Their excuse was they have a service time to meet. (That’s an average time of how long it takes them to serve the drive through) THAT HAS NOTHING TO DO WITH ME AND I DONT NEED TO KNOW THIER SLAs!
The manager was just as rude and then there was honey all over my bag of food. THEN THEY TOLD ME IF I DONT KNOW WHAT I WANT TO COME INSIDE NEXT TIME … it was morning I was ordering breakfast in my pjs… and NI MAAM I WILL NOT COME INSIDE A RESTAURANT FULL OF AGGRESSIVE PEOPLE WHO DONT RESPECT MY HARD EARNED MONEY!
I AM A SERIOUS REVIEWER FOR GOOGLE AND THE PEOPLE OF PINE BLUFF SHOULD JUST GO TO THE ONE ON 28th IF ANY!
AT SOME POINT THESE LADIES WILL REALIZE THEY ARE IN A SERVICE INDUSTRY! THE CUSTOMER IS NOT WRONG FOR TAKING TIME TO GET THE FAMILIES ORDER CORRECT!
I do not appreciate this at all and I’m sure they will not make it right so I will be complaining to Wendy’s as well! IF YOU DONT LIKE YOUR JOB …. DONT SHOE UP TO MAKE CUSTOMERS MISERABLE!!
I don’t like your service SO I WINT BE DEALING WITH THUS LOCATION AGAIN… period
I'm sitting in drive-through for 10 minutes just to be told to pull over in a parking space to wait another 25 minutes for some chicken nuggets. Now they seem to have given my meal to someone else. Every single person going through the drive-through is having to pull over in a parking space. Placed order in drive through at 2:15, got food at 2:46, and they forgot my straw. RIDICULOUS!!
This Wendy’s the customer service sucks..The employees act as if they hate their jobs, and use profanity in front of customers . Very poor management skills .They just throw your food together, no love. This Wendy’s true servers left over 10 years ago.. Food not Hot, I will not be back. No stars.Service was a 0 not a 5 star
I got the 10 piece nugget meal. The nuggets were good however the fries were not cooked completely.. those use timers so someone literally decided to pull them up knowing they weren't done. Even the drink tastes disgusting. And normally when someone is nice enough to say thank you or have a good day you'd expect some kind of acknowledgment or smile not just silence.
Are you kidding me? This is the worst Wendy's in the United States! Wendy's needs to send a corporate trainer here to explain how restaurants are supposed to run. It was not clean and it too 15 minutes to get a burger. They don't offer salads at all. FYI, if you are traveling from out of town, skip Pine Bluff and keep going. Pine Bluff is like landing in a third world country.
People were great, sandwich was not made correctly but that's because of how I worded my order, the fault was mine for not being clear! ????
We won't be going back to this Wendy's location. Ever. Every table was filthy. The floor was disgustingly sticky. Trash cans were full. Our order was wrong. There was hardly anyone in the dining area but staff didn't want to cook. Fighting among themselves over who was gonna do what. Cussing within earshot of my 5 yr old grandson. A couple of little blue haired ladies were appalled & embarrassed by staff's arguing. Worst fast food experience ever.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 10:00 PM |
|---|---|
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
| Sunday | 06:30 AM - 10:00 PM |
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