Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Staff are grossly underpayed and overworked. Went here today to have a small meal with a friend, and I was met with 2 errors in the order. The look on the employee's faces is one of complete and total frenzy in an attempt to deliver the best service possible. This is in no way an issue regarding individual employee's work ethic or performance. This is very clearly a sign of gross mismanagement and lack of appreciation on the part of General Management and above. The food was warm, fully cooked, and well prepared. That was despite the fact that the poor young lady was overworked.
This location has chronic staffing issues. Yesterday the kids and I went inside and was told the lobby was closed, although about 10 people were inside eating. A very polite crew member said I could order at drive-thru. I was literally at the drive-thru yesterday, was asked what I wanted to order, started giving the order and before I could finish the kiosk went silent, I said, "Hello" several times. After 5 minutes I drove to the window and was told their sandwich area "went down". Then I noticed several employees leaving. There have been times I've waited several minutes before anyone came to the front registers to take my orders. Good food but poor service. Makes me wonder if there is something wrong between management and corporate. Too many people are looking for jobs, particularly young people, that this location can't hold onto employees.
Consistently terrible service. Whoever is in charge of managing and training staff here is out to lunch. Which is ironic, since they're the only one getting eating lunch today.
Staff can't run the drive through, constantly making customers wait for 15 min plus without so much as greeting them. When they do finally answer it's to snap at customers like it's our fault.
This has been going on for years. This place needs more help, more training or both because right now it's only half functional.
They renovated the outside and it looks great, but they probably should have prioritized fixing what's inside the restaurant first so it actually works.
Probably the worst service I've had at a Wendy's in 30 years of being a customer.
For clarity, the first gentlemen I spoke with was great said he'd get us taken care of.
The second person I spoke with, a woman with a ponytail and red hat/shirt was absolutely the rudest person I have ever dealt with at a Wendy's establishment. We asked to receive our drinks for our mobile order which had been checked in and were told that we weren't checked in, and that they wouldn't help us until we had waited through the line. This person only looked in one out of the 3 potential places our order could have been.
I'm writing this, currently waiting for my food and I have been for 30 minutes waiting already.
This place is great. They’re actually open unlike those socialist cucks at McDonald’s. HOW ARE YOU CLOSED BEFORE 1am ON A SUNDAY. Absolute joke. McDonald’s sucks. Wendy’s is the red headed … best. Delicious food.
I don't know a single restaurant that has an automated voice that starts asking for your order before the person at the register is ready! So we sit there trying to place our order with no response. When we get no response for several minutes we pull around to the window. When we get to the window, the woman is either talking to the manager or talking on the phone through Bluetooth and we are ignored. When she does open the window, she tells us that she was talking to another customer (but I don't know where or how) and then she proceeds to answer the next person in the drive thru. Then tells them.... NOT US..... that her computer just crashed. Then, as if an after thought, she tells us that we can come inside to order. When we go to talk to the manager, she interrupts us with this, that, and the other and made excuses regarding new owners and what not without really acknowledging what we were trying to tell her or offering anything of an apology or "I apologize for the situation". This used to be the only Wendy's I went to... guess that changes tonight
Normally, I'm happy with the food here, but sometimes it fails me.. This morning I got one of the worst burritos I've had here. Someone seriously needs to work on their burrito making skills.. The tortilla was stiff and dried out. MOST of the cheese sauce was on the OUTSIDE of the wrapper... What a mess...... Come on Wendys, you can do better..
Very bad service, raw hamburger and cold fries when I asked for fresh waited over 20 minutes for order. The grill boy was on phone. So I hollered get off damn phone get my order done. My mother n I was only ones in dining area. Elderly couple comes in they say dining area closed. But yet young boy comes in and they waited on him with no problem. Can we say prejudice or what!!!!! They might think I was rude for wanting my moms and I order but they haven't seen rude yet!!!! I worked for Wendy's for a long time and can work circles around those youngsters....
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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