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Wendy's

+1 850-456-0505
8080 US-98, Pensacola, FL 32506 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

The quality of food at this Wendy's really stood out. Everything was freshly cooked, and the sandwiches looked like the commercials! The quality here reminded me of fast-food I see overseas (typically far higher quality overseas than stateside). Along with the good quality food, the woman behind the counter was top-notch, and missed nothing with my large order! (I asked a bunch of questions and she was very helpful). A pleasant surprise! Will return again, and will see if it's quality is consistent. I see a number of negative reviews for this location, which may just be a change in shift, or management since those reviews ????‍♂️, but as of 29 November, my experience was 10/10 ???? I ordered inside for take-out, not the drive-thru.
Ordering was a non verbal experience. The worker was polite, but spoke too softly and not much at all. The order was confused a bit.
Chili was like warm at best but by the time the single burger got replaced with the double stack it was cold.
The fries were broken up and somewhat overdone.
Everyone was distracted by the disgruntled worker who was high as a kite yelling at all the employees behind the counter by name and the proceeded around the eating area pushing chairs under very loudly. She went back to the counter and again started rearranging the napkins and utensils. Then she even took her personal drink cup to get ice! Before returning to her laptop in the corner of the dining area. Workers and customers did their best to ignore her running around and outbursts.
It was a terrible experience from entering to exit. I will not be returning to this location.
I came to this so called “restaurant” at 10:30pm! I bought 2 chicken blt biggie bags. I get home which is 3. Minutes away. Open the bags, the fries, nuggets, and sandwiches were so old and cold you couldn’t even chew them! I called up there and no one answered. So I drove back in the 36 degree weather to get my food corrected. The manager couldn’t even apologize, or even offer to fix my food. I had to ask her if she could replace them and she was like “yeah”. 5 minutes later I get bags that were hot. So I was like cool, everything is back good in the world. I get home, mind you I stay 5 minutes away. Open the bags, and EVERYTHING in the bags were so saturated from grease it would’ve made me sick to eat! From my experience all they did was redrop what they already had up instead of remaking it. I will never EVER eat here or spend my money here again! And neither should anyone else!!!!!! ????
This location is trashed.management is definitely wrong.always long line of drive through I walked in to pick up my food.young lady who just started)she was talking to other customers.all staff didn’t help her all while she was so overwhelming handling multiple customers inside.literally 10people walking behind but half of them are in the phone,chatting,playing eat area are most disgusting place.reason why nobody don’t wanna eat. Management need to step in this location .I would NOT coming back for sure.they take way to long to get food.not fast food
Took them TWO MINUTES at the drive through speaker to say
"I'll be right with you."
And only after I asked if they were open, at 6pm, are staff not trained to greet customers?
McDonald's is down the street, greets customers, and is much faster.
This Wendy’s is TERRIBLE!!!!!!! My food was brought to the wrong car, I watched the guy rummage through the bag, then the manager took it from him and brought it directly to my car without remaking my order, assuming I didn’t see what happened. No thank you. Tried to get my money back and the manger hid in the bathroom so a new employee had to refund me barely knowing what to do. Got in touch with corporate, it took 2 weeks for a response. The gm finally contacted me and did absolutely nothing….. the manager still works there screwing up peoples orders and not following health code. DISGUSTING!!!!! Please for the love of god don’t eat here!
I am so tired of fast food places getting my order wrong and then not answering the phone!!! I made 2 orders on the app in a 6 day period and they got both orders wrong and it cost me a lot of money that I am unable to get refunded or order made right even. I have tried calling all times of the day with no answer ever! I find this inexcusable for a place of business. So even though I hate to leave such a bad review without giving them a chance to make things right, I have no choice. Not only was the food not great but the customer service during my last two visits was horrible. Especially the last trip. I have never had someone be so rude and unprofessional to not only me but everyone else in line also. And yes, even though I made my order on the app and it was paid for etc., the drive thru line was all the way into the highway so I along with 2 others with orders made on the app went inside to get our food which was worse than if we had waited in the extremely long line. And the rude cashier told me that fact but I didn’t want to believe it but it ended up being true. And I decided to pull over and check my order before getting all the way home this last time but even though it was completely wrong somehow (unless on purpose maybe), I didn’t want to risk going to jail over a fast food order but I was so angry while waiting 30 minutes for my order and then for it to be wrong just sent my blood pressure thru the roof! So, they have gotten me for over $25 in wrong/ missing food but it isn’t worth my health getting so angry. Just beware if you decide to visit this establishment and know that they have serious problems with service!
I don't know who runs this place, but it needs new management. I went to the store and ordered 4 meals with bacon. Cheeseburgers, they put no burgers on any of my meals.They just had lettuce bacon and tomato. So after realizing, as i'm driving home that they didn't put any burgers on my burger, I had to turn around, come back up here. I bring it back and show the employee.I tell me what's wrong with it! Like I ordered a burger and there's no burger.What do you think is wrong with it. They also threw all of my food in the bag upside down and just all over the bag. This one has always had kind of crappy service but this tops it. Then, as i'm asking to get my burgers fixed because they didn't put them right, the employees proceed to talk s*** about me. Right in front of me luckyI didn't come over the counter on one of them. Either way, wendy's, you need to get your s*** together

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

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