Wendy's Info
Amenities
Service options
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No-contact delivery
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
Best WLM Reviews
BUYER BEWARE!!!!!!!
Absolutely trash of an experience. Ordered a Dave's double combo and a Jr bacon chz. The Jr bacon chz was just a GIANT glob of liquefied mayo it was literally dripping. On the Dave double one of the Patty's was a kids patty literally half the size of the other patty and the drink was wrong went up to get it replaced and was told not my problem i could complain to the manager tomorrow or complain to corporate she strait up told me she didn't care. Completely wasted my money.
Sat in line for an extended amount of time to place a drive thru order. I was never given a receipt and my “order” was handed to me. In place of the chicken sandwich I ordered there was a kids meal sized burger with a bunch of junk on it that I can’t eat. I was home and ready to eat before I noticed the mistake. Attempted to call the store 11 times and the phone rang until it disconnected each time. No one ever answered. Now that I’m here to leave a review I find that handing people the wrong order of lesser valued food seems to be the norm for them. How many people do they rip off in a day? This could be a great money maker. I am sick and tired of sub par restaurants. Called corporate to report. Doubtful I will hear from them.
DO NOT EAT HERE!! Not only is their service extremely bad, but the place is dirty. I ordered a Cobb salad and they gave me a Caesar Salad with rotten lettuce and only 3 ingredients. Cheese that wasn't even cut up and Chicken that smelled rotten as well. I figured it was a mistake but NO! My daughters burger was burnt to a crisp, so much it split in half and curdled. The drinks came with the tape on top. Cool, thanks for that however the tape stuck to it and has no way of coming off so now I'm driving with an open drink. I 100% absolutely do NOT recommend this place. The state needs to shut it down. A new manager is a MUST! They also won't answer the phone due to multiple complaints.
I tried to give them money three times this month, wanted the orange frosty soooo bad.
I can’t do it anymore, it’s like they are trying to get customers to leave them alone, so they can run the other business.
Thanks to a real local hero (see photo) I did get an orange shake, but I hate that Wendy has lost her way.
I have to give it 5 stars now. Fast friendly service and they get my order correct even though I have special requests
Plus they actually answer the drive-thru which never happened in the past. It must be hard to turn a failing business back around but it has happened here in Brownsburg.
I stood at the counter, waiting to place an order. An employee stood directly over the counter refilling cookies. He never acknowledged me or announce a customer was at the register. I saw at least 6 employees at different work stations nearby. I could see all of them, and I know they saw me. After waiting roughly 7-8 minutes, I left and took my business to a competitor. I will NEVER return to this business, EVER!!!
Regular workers at this location seem to be polite and pleasant enough, but the people with the special shirts on which I'm assuming are management are often not quite the same.
For example, on our last visit I asked if I could have blue cheese dressing on my spicy chicken sandwich instead of mayo. The manager woman at the window told me that I could buy some blue cheese dip for $1.25 if I wanted it otherwise I would not be able to have any because it costs them $2. This level of greed and pettiness from a company that made like $2 billion last year is pretty off-putting.
They close early all the time and screw people over on delivery orders because it obviously still shows they are open. Idk how hard it is to get a full staff and ones that work the whole shift but must be rough. Seems to be this Wendy’s and steak and shake are the only two restaurants having trouble with that the past 3 years if that tells you anything
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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