Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The family wanted to get out on a Saturday & decided to go to the local Wendy’s. While the food was quickly the tables were dirty & no one was cleaning the dining areas it’s like it was forgotten.
We cleaned our own table & ate our food. The entire time we were there, I didn’t see an employee come to clean the dining areas.
Also, one of the Coke Freestyle machines was offline.
The staff and management are AWFUL to say the least. I've been coming here for years on and off because I like Wendy's. But every time come to THIS LOCATION there is always something wrong. My order is always wrong or missing an item. And when I ask for an extra sauce and willing to pay kindly, They are extremely rude about it. And then don't even put it in the bag at the next window, and when i ask they say I have to pay extra and I tell them...I DID! EVERYTIME. The staff and management have zero customer service. Do yourself a favor and drive to a different location.
Been to this Wendy's 3 times now and the food has been consistently good each time. I have yet to be disappointed. I'm really impressed with them considering most Wendy's nowadays are usually hit or miss. But this is the best Wendy's I've been to in a long time. Keep up the good work! I'll be back!
I stop here to grab a sandwich or wrap for lunch before I start my Armed Security shift in the area, using the drive-thru or going inside to order. Everything was decent, and my order didn't have anything wrong with it every time I got it. My only suggestion would be that the staff needs to work on improving on how to handle orders from both drive-thru and inside the location so that customers can get in and get out without waiting too long for their orders.
A very pleasant experience at the Wendy's restaurant located in Potomac Run Plaza in Sterling, VA off Route 7. At first,I was at the drive-thru, but I asked if diving in was possible once confirmed, I parked and proceeded inside where I ordered the Number two, the Baconator with three straps of hamburger meat. It was a combo with fries and a drink. Once, I received my meal the assistant manager came to soak with me because I was taking pictures. He was very nice and asked why I was taking pictures. We got into a great conversation as I explained I was a Google Maps z Local Guide, visiting restaurants and providing my opinion of my overall experience. He was very pleased and gave me the background of this particular Wendy's, which had been at this location for about thirty years. In addition, two years ago the store went through a renovation, which explains why the place was so immaculate as far as cleanliness. He explained that every fifteen minutes they clean the facility for customers and maintaining their COVID-19 regulations. In any case, I was very satisfied with my visit and the hospitality demonstrated. The did was good, the service above average and the management's effort to ensure I was going to enjoy my visit.
I don’t know why is always the same thing here. I eat almost everyday at Wendy’s, night time crew is good they always smiling but morning crew I don’t know what is going on. This lady I think her name is Rosa I don’t know she is Spanish, let me tell you she is the most rude person that I ever met in Wendy’s, like why she needs to be like that? She is working nothing is free. She is always talking shit she knows me that’s why she always do the same rude attitude, I don’t know why. You guys need to talk to her or something because she is so rude, I always recorded but next time I will do in live that way everyone can see how she treats me.
Wendy’s might not be a big shot as far as restaurants goes but this location certain delivering each time the exact quality of food and service. Idk how they can mange it but they do. Even tho it is fast food, between all wrong choices Wendy’s come out as #1. This particular location anyways. 15 years ago we got served in Florida some milk in a kid menu that was bad and after that sip of bad milk, we didn’t go near Wendy’s for over a decade. Till 1 desperate day we had no choice and we did got to this location . Since then we returning customers, anytime we need something quick to eat on the fly, this is 1 of our option for sure. Thank you to delivering the same quality of food with the same quality of service every time! We do noticed it !
It was my first time to trythis brnach avarage food good service the chicken was a bit oily
.. no special sauce no special fries ... not bad not good
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:30 AM |
|---|---|
| Tuesday | 06:30 AM - 01:30 AM |
| Wednesday | 06:30 AM - 01:30 AM |
| Thursday | 06:30 AM - 01:30 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 01:30 AM |
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