Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
SO I HAD BREAKFAST THIS MORNING @
THIS LOCATION & NOTHING TO MY SURPRISE, IT WAS CALM, VERY CLEAN
& BUSY OF COURSE!BUT EVERYONE SEEMS TO BE ENJOYING THEIR MEALS!
INCLUDING MYSELF!...SO I HAD SAUSAGE BISCUITS & FRENCH TOAST STICKS, & COFFEE!...OOPS! ALMOST
4GOT, POTATO WEDGES ALSO!..????????
I have never Felt obligated to leave a review warning the general population about food coming from a restaurant in my area until now. My husband and I had just both worked 10 to 12 hour shifts and opposed to cooking we decided to go to our local Wendy’s. I opted for "Wendy's Saucy Nuggs" in a 10-piece opting for the Garlic Parm. Of all meats chicken should NEVER be served warm, let alone room temperature like mine was. I discovered the cold chicken and its sauce was to be so cold it had become semi-gelatinous and overstated I couldn’t even eat it. Fries are also pretty hard to screw up, but my assumption would be they sat out for over an hour, so both of our fries with our combos were muck.
The reason I am posting this review is to encourage patrons moving forward to make sure you get your receipt as ours did not come in our bag inside or out, yes, we look thoroughly even in the napkins, so now other than a timestamp from my card we don’t have anything to fall back on. I want to point out. This is the first negative review I have ever given a restaurant after living in the Kansas City area for almost 40 years. It really takes a truly awful dining experience for me to even mention something to a waiter/waitress.
My spouse and I are both on a tight budget trying to pay off student debt so it’s a rare occurrence that we even get the opportunity to eat out. We just wanted to get food and spend some time with each other which was unfortunately not possible because of the food being so awful.
Yesterday I went to eat there, this restaurant is one of my favorites ... but there are several times that I have had bad experiences. Yesterday there were 2 guys and a girl, apparently she was the manager and they saw me and no one said hello to me ... I waited for 10 minutes at the cashier and no one helped me, they just looked at me. I waited for someone to help me but no one did. I told my wife, let's go ... we went to another Wendy's on Roe Ave.. and when we arrived they greeted us and helped us. I told them about what happened to me and they told me they were very sorry.. now I don't know if I will return to this restaurant.
They literally just gave my 4 year old daughter spicy chicken nuggets in her kids meal. Plus forgetting a whole drink with a totally different meal, and no sauce for my sons nuggets. I really wouldn’t care if it was just me. I work at the dealership right next door, it’s a Saturday and i decided to bring my family to them… never again. Btw my children are 4 and 7, both autistic. If you don’t know about autism here is just one fact, they tend to be very particular on or with anything. Currently on the way to a different Wendys to get regular chicken nuggets ????
Another irritating experience: Time to avoid this place again (most likely forever). I can't even get served this time; I stood in front of the register waiting to order. 4 employees in the kitchen, one of them just looked at me and then went back to doing whatever, the rest apparently just don't care about being alert for customers at all. I just walked out after it was apparent that the company doesn't want my money.
Updated. I gave this place another chance. Bad mistake. 02/21/2021, I got the '2 for $5' in the drive thru; burger and a chicken sandwich. I got to work to eat, opened up the burger wrapper to find a long dark hair sticking out of the side of the burger. I immediately drove back and went inside to get a refund. I had to wait for the manager at the counter to get a refund because she was the only one I could see making food, four other employees literally just standing around; one on his phone. The manager asked for my receipt but I pointed to the two employees behind her and told her they never gave me one. Eventually got my money back, but nasty food and bad customer service.
Sunday night, Nov 8, 2020, I tried ordering the '2 for $5' option listed on the drive-thru menu; which was also referenced by the large banner hanging on the side of the building. The employee told me that promotion didn't start until tomorrow and I couldn't order at that price, I told him it was on the menu but I was just met with silence. I immediately left without ordering any food through the extra lane.
The same night, I used the text contact number on the Wendy's website to tell them what happened. The next afternoon I received a text back from them, "Thank you for contacting the Wendy's Customer Care Team. This text session has ended. Have a great day!". They never even acknowledged or addressed the issue without brushing me off! Right after receiving that text, I used the website again to fill out the longer contact form with the original issue and the issue with being brushed off through text. That was Monday, still no response as of today.
Pre-Covid, the last time I tried dining in, I had to ask for a refund because I had been waiting about 15 minutes for a simple 4 for $4 meal.
Wow!! $1.00 small Frosties. Great price, got two. One was the new berry mix. It might replace my standard chocolate frosty. The restaurant was clean, and the staff all had smiles.
I ordered food from you guys through uber eats and the food was absolutely atrocious! I have never in my life had food this inedible!! My burger is black along with the bacon and my nuggets could take an eye out (YES they're lying directly on the table!) Nobody is answering the phone and I want my money back because I can't eat this food!
Fries are good Service is late they are busy with drive through not addressing people waiting inside.
Other than that good place to hangout to eat a burger and evenings are good because sun will hit you through windows which is so good.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
| Sunday | 06:30 AM - 12:00 AM |
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