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Wendy's

+1 248-656-0839
1344 Walton Blvd., Rochester Hills, MI 48309 United States of America
Open Today: 06:00 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

There was nothing fresh about this fresh made salad. The lettuce was old, and the chicken was so dry I couldn't even stab through it with a fork. My husbands burger had really old meat that was hard. I'm sure there are time limits on how long the food can sit out due to regulations. Please do better.
We live within walking distance, so we frequent about once a month, sometimes twice. Here's a rundown of the past three visits:
Came at 7:30 am to order breakfast, nobody was in the building despite being listed as open
Came at 8 am with a mobile order placed, cars were parked, but nobody answered. Myself and another car both left.
Came at 8:30 pm tonight to get dinner, was told the drive thru was broken. Went inside, the drink machine was a mess, half the options were unavailable, and the floor was sticky.
When we got our order, the sandwiches were very good but the fries tasted like they'd been fried twice, devoid of taste.
It used to be good here. It's just bad now.
Literally, the worst Wendy's available. Consistently a terrible experience, you're going to wait a long time for what's likely going to be an incorrect order. Frosty machine was down, after selling me two, ask for a refund, and they can't find the manager. After waiting for my refund, they forget to give me drinks for the two kids meals, forget to give me the extra six piece ordered, and didn't give the toys that the order is supposed to come with. I sat at the drive through order kiosk waiting for anyone to say anything before surrendering and entering inside, only to be greeted by another disgruntled patron who wished me good luck and said that this place is just terrible, her words ring true. This place sucks and should be avoided at all costs. I fully anticipate this place not making it another year with how horrific each experience has been here.
Came here tonight at 1150, they close at 12. I was so pleased they didn't rush us, prepared our whole order Fresh. We had to pull thr menu up on our phone since their menu lights are completely burnt out (I must add its been like this for multiple months now). Staff was very patient, had us wait 10 minutes for completely fresh food, we were impressed. Thank you for going above and beyond for our meal we got after being at the hospital all day and not having anything to eat.
Ordered 4 sandwiches online, all of which were made incorrectly. Had to wait 20 minutes for meat which was then overcooked and burned. Had 4 drinks which I had to remind them to give me. They could not provide straws, napkins or even ketchup. Everything about this restaurant is a failure.
Came here for breakfast. And I ordered a honey butter Chicken biscuit sandwich and a sausage egg and swiss cheese croissant when I get my croissant sandwich they forgot my sausage went to my truck. Seen I didn't have my sausage came back. Asked for the sausage again. Looked another bag. Check my sandwich. No sausage. I asked for the manager The phone worker ( who speaks a little English ) try to get the other lady who took my order which was an American. She cannot understand sausage, egg and cheese on a croissant and Wendy's advertise it. So it's like it got to the point where fast food is going to be run by foreigners because the average American citizen is too incompetent to take orders or to ask how to run certain things. God bless America
Just waiting for the day that it’s finally shut down! How long can this place possibly hold for. I’m not sure who’s in charge but this place is disgusting! Absolutely no pride in the food or cleanliness. My fry’s are ice cold, my burger ice cold and the bun to my burger hard as a rock. The workers are rude and don’t care. I’ve given them a few chances and now I’m done. Have some pride in your job before you find yourself without one.
If you want a cold dinner then come here. I had to sit at the order area for a bit. Noone was there. I heard a lady shout to a guy inside, that a customer was in the drive thru. Once I got to the window and received my food, I noticed right away my food was Old and Cold. I let them know kindly that my food was cold. They frowned. They took the bag back in closed the window , and quickly opened the window back open in less than 10 seconds giving me the same food. I heard the manager say That food isnt cold twice. I was given back the same cold food sadly. The economy is difficult for everyone these days , most people these days are on a budget. Im very disappointed that I came back here today. I just left the hospital & my husband and I were hungry. This was close by. This has happened a few times getting food that's not warm. But today its just plain cold food . I should've waited and stopped at a better place just up the street. As I began pulling away I noticed both my husband's straw and mine were missing, they forgot to give us our straws. I gently beeped , they were mad that they had to give us our straws. No apologies just rude looks, Very rude. Very unprofessional in there demeanor towards a customer. The buns were cold, the fries were cold, the hamburger meat and cheese also cold. This is not acceptable. Good news our beverages were cold at least. If you want rude looks , cold food by all means go there . If you want a smile and a hot meal Go Elsewhere. My experiences could've been better had they done there job correctly and had better attitudes. Wasted money . Regrets . I want my money back. They need corporate to go there and get this place in order.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 12:00 AM
Tuesday 06:00 AM - 12:00 AM
Wednesday 06:00 AM - 12:00 AM
Thursday 06:00 AM - 12:00 AM
Friday 06:00 AM - 12:00 AM
Saturday 06:00 AM - 12:00 AM
Sunday 06:00 AM - 12:00 AM

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