Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Less than sub-par. I ordered a spicy chicken sandwich combo with a strawberry lemonade, no ice. What I received was the order from 3 pm this afternoon that no one picked up. Yeah, call me.
Trying to kill some time so stopped in here for a snack. The building is shared with Tim Hortons. Nice clean restaurant. Probably under staffed but the folks on duty were hustling and making it happen. The item I ordered turned out to be out of stock so at no additional cost I was allowed to upgrade to another tasty item. I hung out for 30 min (writing my timely Map Quest reviews...LOL) and observed consistent efficient, friendly service as customers can't and went.
Terrible food smh. Was told my food was coming out fresh so they had me wait 15 minutes for cold fries and half tossed nuggets. Don’t come here.
Gosh, I needed this! Dave’s single with bacon, fries and a Coca Cola PEACH! They have peach Coke! I bought 2 Boo Books for $1 each - coupons for junior Frosties. What’s a Junior Frosty - it’s tiny deliciousness that doesn’t fight with your burger and fries for real estate in your tummy! Lol.
They had their A team working when I stopped by around 3:30pm today, 9/12/24. Everyone was efficient, fast and so friendly. The line had three cars ahead of me when I pulled in and I didn’t even wait two minutes total time. Impressive. Thank you!!
There’s nothing worse than putting an order in pay $12.25 for a bacon burger and a small fry only to get home and find a spicy chicken sandwich! In the trash it went and down the drain went my money…
I just had the worst customer service of my life (so far) at this location. I've eaten here plenty of times before and while the people may have been short or cold, the food is good and fresh so it kept me coming back over the years.
I placed an online order. The app is newer to me but I picked drive thru and drove over and got in a very long, unmoving line. After about 18 to 20 minutes of the people in front of me waiting, driving off, pulling out (including one mini van that I thought for sure was gonna get stuck on the median/curb), it was my turn. The person over the kiosk told me they were sorry for the inconvenience but the drive thru register crashed so they couldn't take any orders. I said that was okay, because I had an online order. After another minute or two wait, they asked me to go into the lobby to pick it up. At this point, I'm still fine. I have no where to be, I'm not angry, things happen and it's been 20 minutes or so right, so I should be able to get my food and go. Wrong.
The first person I interacted with was combative from the start. She asked me what I wanted so we took it from the top, I had an online order. She asked for the name, but upon hearing the name for the order she said she didn't have it. She ran through all the made orders there and it wasn't there. She told me to make sure I was at the right Wendys which was the only troubleshooting she would offer me. We confirmed I was at the right location. I showed her my paid online receipt but she insisted she didn't have it. And I said okay well you'll have to remake it and she went off. She started yelling at me, saying she didn't have to do anything. I asked to speak with the manager and she literally popped her polo collar at me and said she was the manager and continued to repeat that she didn't have to remake the order or do anything for me. She went to back of the store and was audibly laughing and making fun of me to the workers back there. From there she just ignored me and I had to try and get someone else to help me. A second worked told me the same thing, that they didn't have the order, she refused to look at my receipt and said there wasn't anything I could do. I tried to discuss with this new worker and say well is there anyway you can look at closed tickets, or older ones because I placed it so long ago. Maybe someone else picked it up or gave it to the wrong person. She ignored me. I tried to get the managers to start fresh with me but she just continued to pretend I didn't exist.
The second coworker finally decided to try again because I hadn't left and I was walking out saying that I would call corporate. What do you know, she found my order. She gave the ticket to the manager and the manager made it but continued to ignore me. She wouldn't look me in the eye, or even apologize to me.
It's so silly to leave such a long review for less than 10 dollars worth of food. I know from personal experience that food service workers are often mistreated by customers, and work very hard despite it. But I am so hurt over the way I was treated at this store. No one showed me any empathy or patience. No one treated me with any respect. I didn't raise my voice, I didn't swear, but the manager still treated me as less than and didn't even try to have an actual calm conversation with me about the issue. She didn't give me any way to resolve the issue and just expected me to take a loss and pay for food they refused to make me.
TLDR: slow, crappy service. Manager was wrong and escalated an issue that didn't need to be escalated. Wouldn't apologize to me when proven wrong.
Just went to this establishment. There was a guy passed out on the tim Horton side. Went to the bathroom. Absolutely disgusting. A worker was using the rest room. And it sounded like he was pleasuring himself. He also didn't wash his hands. I was about to say no thanks after that. But I walked up to the front counter where the same guy told me it was drive thru only at 3pm. That was the final straw. I highly suggest not going here. It's disgusting and they're rude. I will be calling corporate. This place should be shut down!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 AM |
|---|---|
| Tuesday | 06:00 AM - 12:00 AM |
| Wednesday | 06:00 AM - 12:00 AM |
| Thursday | 06:00 AM - 12:00 AM |
| Friday | 06:00 AM - 12:00 AM |
| Saturday | 06:00 AM - 12:00 AM |
| Sunday | 06:00 AM - 12:00 AM |
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