Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
The food is usually good here. A couple of times I've had overcooked burgers or not fresh fries, but generally it's good. Last month their carbonation wasn't working in their soda fountains so you couldn't get soda, no big deal these things happen. Went back today and they didn't have ice, still got a soda and figured I would put ice in it at home, when I get home I realized the soda is completely flat, no carbonation at all, so obviously they're having issues with their soda fountain again or someone didn't change the carbonation cartridge. Regardless, it's easy to tell when soda is flat so I'm surprised the person that poured it didn't notice and someone picked it up for me so I didn't notice till it got to my home. Sounds like maybe they shouldn't be serving soda until they get their situation sorted.
Stopped by Wendy's to grab some chili and ff for dinner. Fries were hot and fresh. Had ordered chili with shred cheese and NO onions... had onions. Had to circle back through the drive thru and have them replace food.
Issues: the 1st window where u pay saw order was incorrect. Advised to pull to next window. Should have offered to let them know and see about expediting the replacement.
2 due to issue the mgr on duty should have provided a recompense for my time and extra effort. Like a free drink or cookie. And an apology was provided at both windows just feel there needs to be additional training.
Overall the customer service and food have always been top notch at this store.
Under staffed would be a huge understatement. 10 mins to order and another 15 mins to receive a combo meal. Only see 4 team members working at 6:00 pm on a Thursday night. I felt bad for the guy working counter. He was clearly doing his best but obviously he was overwhelmed. Sadly there is a major fly issue here that needs to be resolved.
Not even sure if they’re understaffed but it took so long just to get to the speaker bc someone one was ahead. And I really had to use the restroom he was like no and yelled at me that the lobby was cold all I did was ask if it was open because I have to use the restroom
Parking lot was clean. Drive through staff was rude. They made the burger incorrect so we pulled back through and politely explained the situation. When we pulled up to the window and repeated the burger order the woman was rude, rolled her eyes but remade the burger. The problem? We didn't want cheese. That was apparently too big of an ask. We also ordered the saucy nuggets and spicy nuggets, both were so incredibly dry there was basically no chicken in them. Very disappointed.
Staff is rude and understaffed. Took over 10 minutes to get my food, soft drinks are watered down. I had gotten the Krabby Patty Meal, they were out of the frosty. A customer complained about waiting over 15 minutes for her drinks, the manager just stared and did nothing, literally, she just stared and completely ignored her. There was only one sweet staff I feel sorry for, she's new and they left her having to do all the work on front with very little to no training. Do not come to this location unless you want to wait for a long time for your food and deal with rude staff.
Calling The Health Inspector
Today, I ordered on the website. Upon arrival, I checked in with the female manager after she stopped just standing around. While I waited for my food, I saw an employee lean up against all of the prep. stations for food. As his pants were down, his underwear wiped all over the food station, as the curly headed female manager stood there and watched. She said nothing to stop the contamination. After about 20 minutes of waiting, I go stand at the counter for another 5 minutes with the manager, not even feet away from for a nice older lady to come help me. Turns out my food was ready, and nobody was had bagged it, put it on a tray, or did any kind of expediting. They truly don't care about customers here. It's only ironic because their food is D rated in most of their establishments. No, a kid friendly environment.
The late night workers are extremely rude, pants sagging act like they hate doing what they are paid to do. I mean I understand it's fast food but you can still act like human beings when dealing with customers. Food always seems stale and not good. Highly recommend new management to get the restaurant in better condition.
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 01:00 AM |
|---|---|
| Monday | 06:30 AM - 01:00 AM |
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
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