Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Food was cold and looked like it had been sitting for a few days. A customer came in to the store from the drive through asking for his money back because his food was cold and he was dissatisfied. He was screamed at by the front counter server. The manager handled the situation more professionally. Horrible food experience. Wendy’s will be at the bottom of the list for a long long time
We sat at the drive through for 15 min while they were all too busy smoking out back to take an order and then got snappy at us when we asked if everything was OK in the drive through. Workers were also just wandering the mostly empty parking lot- this was at 4 pm on a Friday
TRAVELERS BEWARE! Avoid this Wendy’s! The one redeeming quality about this restaurant was the server who took our drive-thru order was quite pleasant. I stopped inside to use the restroom and was shocked at how unclean the facilities were. Kitchen gloves and a cigarette butt littered the floor of the bathroom and all areas of the restaurant were filthy. Unfortunately the service, apart from our order taker, was rude and slow. I placed a mobile order through the app 15 minutes before arriving and it still took 20 minutes to get our food, which was of poor quality. Stale tasting bread, slightly above lukewarm food and unseasoned fries. No condiments were included with our order despite me adding them to the mobile order.
I expected better of this Rock Hill restaurant and hope others will learn from my misfortune.
Would be a great location for a quick service burger concept if you have the ability to run one… Stopped by on a Sunday morning to find the doors locked but otherwise looked open. Tried the drive-through and received a greeting (automated) but no response after ordering an item… Back door was open so I assume staff were present. If you’re going to take a break for some reason at least tape a poorly written sign to the door…
Tagging @Hardee’s for awareness of the location and opportunity.
Sigh…a cold burger…AGAIN. I can’t understand why every other Wendy’s in the Rock Hill area has hot burgers, but this one NEVER does. Aren’t they supposed to be cooked when you order them? I had to ask for hot fries, or they would have been cold too. The bathroom is also worse than a country gas station bathroom. You have been warned.
We were in town visiting a medical clinic and we decided to eat at Wendy's. It was about 3pm and you could see it looked closed. The gas station said there's a bunch of teenagers who work there and they keep the lights off and chairs up, so that it looks closed. Said its opened just go thru the drive thru. They give away free food sometimes. So, we went ahead and went thru the drive thru, the poor MGR was there by herself trying to keep up! How pathetic that these young kids don't want to work and they feel entitled! All praise to this dedicated manager who cares about her job and us customers! She needs a raise!!!
This was the first time I had ever been to this Wendy's because I didn't even know it was there and now I know why. When we walked in the restaurant was dirty, the floors were sticky and one of the employees was sitting in the back of the store on what looked like a break (which I do not begrudge her one bit). She took the time to greet us from her table but she was the only one who spoke or acknowledged us for the first 3 minutes in the store. She actually came up and called out to the people in back that there were guests in the store. The guy who ends up coming to take our order doesn't greet us, doesn't ask how we are doing he just goes, "what do you want?"
We order two of the Frostys and tell him one regular and one triple berry, he rings it up and goes "what else?" We let him know that we had put in for a mobile order and he says ok. He turns to pour the Frostys and does both as triple berry. When he puts them on the counter I let him know that we wanted one of them as a regular Frosty at which point he says "oh well this is all I've got" and turns away. I'm frustrated that he didn't tell us that when we ordered but didn't say anything.
It took a long while for our mobile order to be finished and while we were waiting another family came in to get food. They had issues with the same kind of thing and then they went to get drinks but the soda machine wasn't working. They let the guy that was taking orders know and he acted like they were making it up but then offered to get them drinks from the back. The guy dumped a bag on the counter in front of us and mumbles something as he puts it down and then walks away. Our order finally gets done and we leave. We will probably never order from there again because it was one of the worse experiences we've had with fast food.
The service there is the worst I've ever seen. Very poor customer service. Drive thru service is just awful I've waited an hour and 10 minutes on my to go order and not one employee said sorry for the long wait or was at all apologetic at any point while I was waiting on my order. And this is not the first time since I doordash as a second income i have to go there alot and its the same sad story everytime I go. Since the covid outbreak these fast food restaurants have been doing very poor business by not having their inside dining open at anytime of day and having extremely long waits in drive thru as if they don't care how long we the customers wait in line
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 10:00 PM |
|---|---|
| Monday | 06:30 AM - 10:00 PM |
| Tuesday | 06:30 AM - 10:00 PM |
| Wednesday | 06:30 AM - 10:00 PM |
| Thursday | 06:30 AM - 10:00 PM |
| Friday | 06:30 AM - 10:00 PM |
| Saturday | 06:30 AM - 10:00 PM |
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