Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
*No receipt was provided*
I used the drive through as I was on lunch and it kinda moves fast however they completely messed up my order.
I ordered a large combo meal with no mayo and ketchup on the burger. When I sat down to eat my meal I found that the large fries were only halfway filled and the burger was smothered in mayo and ketchup.
I wasn't given a receipt but in the moment it wasn't concerning as I thought that they would've gotten the order correct.
I know that they were busy but if they can't get requests right then I won't be spending my money at this place anymore.
One of the worst Wendy's out there. If you do delivery or drive through your order will be messed up. The only time my order was correct was when I went inside. Every time we do delivery or drive through something is always wrong and missing. Management is no help and only speak Spanish. Your better off going somewhere else for food they don't even listen to allergies or anything.
If i could, I'd give them 0 stars. I went in to order off my app, and the young man didn't get my order right at all. I was using an offer that was on my app, and I paid for the offer, but I did not get the offer that I paid for. Missing my whole offer and didn't notice until I got home. Tried calling several times but kept getting the person that I'm trying to reach isn't taking calls at this time. Shocking really left a message, but I am pretty sure no one will call me back. The young man never gave me my receipt. I just know I wad order number 1108. I'm so mad, but I'm not wasting gas to go yell at them. It's sad that the app tells you to have them scan before you pay in the restaurant, but they don't take the time to even read what you are ordering. Sadly, I'm sure nothing will happen because I am writing this. I'll try to call again in about an hour. I ordered 2 pretzel baconators because it was buy one get one for 2 dollars which never even was giventome. I also ordered a Jr. bacon cheeseburger w/no tomatoes or lettuce because I'm extremely allergic to them. Shocking, it's on my cheeseburger and a small fry w NO salt because I don't like salt. It's all over my fries. It's sad that you are standing in front of them they can't get your order right. I have to say I should have looked to make sure that my order was right before leaving, but I had faith in them due to the fact I ordered inside the restaurant. Sadly, I most likely won't be going back again. So, from me to you, check your order before leaving inside the restaurant or the drive-thru.
Mrs. Warren
Thursday, January 4th, 2024
Sadly, as I expected, when I finally got ahold of management last night. The lady barely spoke any English, and because she didn't want to do her job and correct what they did wrong by not giving me my whole order and then the things 2 things they did gve me I could not eat not because it wasn't enabled but because im deathly allergic to lettuce and tomatoes which i tell every place i get food at when i am ordering it so they know then i also told him no salt on my fries which was covered in salt. So, instead of the night manager doing her job to fit what happened to me, she just hung up on me not just once but twice. The third time, she called her back, and she acted like I was at fault. All because the cashier did not give me my receipt and her employees . They didn't help me, and when the lady said to call her back 5 minutes later and shocking, no one answered that phone the 20 times i tried to call back last night. So, I decided to call back this morning and talk to another team of management. I explained to her what all took place, and she told me how sorry she was to hear that, but no one helped me. They were more than eager to take my money last night, but not give me my whole order. All because their cashier did not give me my receipts which as she said was the only way she would help me, and sadly, I paid cash so i didn't even have my bank statement to prove i order food from them. So, as i was trying to explain all of this to the morning manager what I had gone to through she told me she was sorry to hear what I had to deal with the night before. But there's nothing she could do to help me with any of the problems that I had to deal with my order because I paid in cash and no proof i spent the $20. I thanked her, and she hung up. So because of all that, I do not recommend you wasting your money or your time by going to these Wendy's because they don't care about you as the consumer or the customer. I do not expect anyone from the higher management or the ownes from that store to reach out to me to correct their wrong by not giving me what I ordered or even trying to give me my money back since I never received what I paid for in cash.
One less customer
Mrs Warren
Came in before work grabbing dinner, and wanted to try the mushroom bacon burger. Got my food and got to work to eat it only to realize they gave me a Dave single. Womp womp, accidents happen they were really busy.
Saved the receipt, came in after my shift to see if I could just get the sandwich remade because I still wanted to try it. Guy told me to come in the morning because there was a manager who just came in on sight who can't confirm wether or not I did get the wrong sandwich, since I did eat it (as it was my dinner). I realized they close at 1am so they were probably cleaning up and didn't want to make me it regardless, which I can kinda understand, I worked food service before. Just sucks because I would've still of done it if I was in their shoes.
So, next time, I'll just hold up the drive thru line to verify my order was correct going forward. Just won't be at this Wendy's.
My friends and I went in to order a quick snack and the girl taking our orders was so rude and such a mean girl. We were all respectful and she didnt treat us well at all. We all thought she had an attitude and was really rude. We continued to get forks at the station and my medium cup of lemonade split right on the side and fell, it made a huge pile of lemonade and my friend and I felt terrible so she got on her hands and knees cleaning this mess up with napkins. All the staff did was stare and continue to say in Spanish “wow look at how big a mess they made” and kept saying “what a big mess” and just stare. Knowone helped or even got a mop. Knowone came to help. Nothing. I went up asking for another drink because mine just fell on there floor, and she said “oh really” and went and got another drink for me. A guy from the back (which was cooking) came out with a wet floor sign and walked back to where he was. It was UNBELIEVABLE… I love Wendy’s but this service was insane and I will never be going back to this one again.
Dropping the drink was a complete accident and I couldn’t imagine if a kid dropped one and they acted this way.
I've been coming here for years and always been excellent. I think the manager/supervisor is teaching the younger employees to target some people. I've watched as they target people that walk up to the counter. Not good.
Don't recommend this place. It was horrible all the way around. Food quality was not good and the customer service was disgusting. Charged $2.30 for a med drink when McDonald's is $1 for a large. Just don't waste your time.
Update:
Went here again today (over 2 months later) and the food remains the same. Wow. Just awful.
Stale bun, dry cold burger patty, cheese was cold and completely unmelted, barely any mayo on the bun, no ketchup, tasteless veggies, cold fries, baconator fries were gross/soggy/cold/unmelted cheddar/uncrumbled bacon. Why ????
Wish I could give zero stars. What a train wreck this place is.
Original review:
Atrocious. The worst fast food I’ve had in years, that is really saying something!
Wendy’s has massively gone downhill.
Now I know why I eat fast food less and less often. Nothing tastes fresh. It is incredibly expensive. It always used to taste fresh, cooked to order, and delicious, and be reasonably priced. No more.
I got a jr. cheeseburger, a jr. bacon cheeseburger, a medium fry, a large fry, and a medium root beer.
Both burgers were dry and toppings were scantily added. It tasted like the burger patty was overcooked then set under a heat lamp for hours. A couple drops of mayo and ketchup (that’s being generous) did nothing except make it taste more dry and old. Buns were both stale. The lettuce was crispy but tasteless and not fresh, mostly devoid of moisture (??) when biting into it. The tomato was bland and tasteless. The cheese was even dry. The burgers were totally cold just a couple minutes after leaving the restaurant.
What is happening at this place???
The fries were massively overcooked, dry, and old, overly salted, and cold only a few minutes after leaving the restaurant like the heat lamp was turned off and they just set them out somewhere random after cooking was finished, which happened at least 20-30 minutes before they packed them into my order. Worst fast food fries I’ve ever had; again, that’s saying something.
Their BBQ sauce is way too spicy (it did not used to be).
The woman at the drive through window was incredibly grumpy and just grunted when I asked for BBQ sauce, then only gave me 1 even though I had a large and a medium fry, and stared at me angrily for a moment.
There was literally nothing good about this visit except the root beer, I will not be returning.
Good riddance.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 01:00 AM |
|---|---|
| Tuesday | 06:00 AM - 01:00 AM |
| Wednesday | 06:00 AM - 01:00 AM |
| Thursday | 06:00 AM - 01:00 AM |
| Friday | 06:00 AM - 01:00 AM |
| Saturday | 06:00 AM - 01:00 AM |
| Sunday | 06:00 AM - 01:00 AM |
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