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Wendy's

+1 770-981-3766
3015 Panola Rd, Lithonia, GA 30038 United States of America
Open Today: 06:00 AM - 02:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

We were welcomed early in the morning on the 14 of December 24, by a very nice lady who explained the meal options like she memorized it from coming their with her parents as a child, but seriously, she is friendly, super cool and knowledgeable. I give her alone 10STARS. For being the coolest Great experience being there. The place was clean inside and out ⁰
If I could give 0 stars I would. The customer service was damn near nonexistent and the food was horrible. My nuggets were burnt and my cheeseburger was lukewarm like it had been sitting for a while. I’m never coming back to this location. This was a complete waste of money and time.
This location is near my home so it's convenient for a late night bite. Ivw attempt to eat here several times. Each time they take a very long time to even say anything to you when you pull up to order. Then you have to wait another 15 20 mins just to move to the window. Then when you get the food it's cold like it's been sitting there the whole time you've been waiting to pay. Half the time the food is incorrect or down right horribly put together. Fries are always cold and seems not to be fresh... Same for the nuggets. Burger meat be cold everytime! Like come on i get it's a high volume job non the less at least try to care about the food people are paying to receive. I believe management is to blame for not quality checking these things along with employees who can care less.
Well, everyone knows by now not to expect the Chic Fil a service so when the nonchalant young man took my order.I wasn't bothered by it. After I received my food, I was getting ready to pull off. What appeared to be the manager came and gave me my receipt, telling me to fill out a survey on the back.He was very pleasant. I drove off and went home, and when I opened up my chili to my dismay, it was soup. There were probably 2 tsp of actual meat and beans in the entire bowl. The rest was all broth and was filled up three quarters of the way. The manager probably didn't know that the young people working back there scooped that up. I'm not sure why they gave me that. Perhaps they ran out, but that's when he should have told someone I have an order for chili and we're out instead of just giving me the the bottom of the barrel. Family members kept urging me to drive back up there. But I was just too tired. After driving all day, i'm getting ready to go home, relax, and eat chili. However, it was a waste of money. It did not satisfy my appetite. Ultimately, I should have went back. See for yourself what I'm talking about...waste of gas time energy....still hungry!
I blame myself… I should have known better than to come here. However, it was on the way home, and I needed to feed my child. I waited in line for 17 minutes for my order to be taken and within those 17 minutes I begged my child to let me take her somewhere else. I waited another 20 minutes for my order. The only reason I stayed is because my child insisted upon having a cheeseburger from Wendy’s. The place was filthy. There was water all over the floor. And the more that I think about it, the fact that I let my daughter eat the food I’m questioning my own parenting. This place will never see me again, not that they care based on the customer service And care that the employees showed to the customers and the actual restaurant. This goes for the managers all the way to the cashiers. I did happen to get a glance of their health rating, which was an 87. Not the worst but definitely not the best.
I waited patiently for 10:30 to order a large chocolate frosty... and they don't even give you your money's worth. They fill the large 3.99 cup 3/4 the way up! HIGHLY annoyed!
Okay so apparently they are changing the policy so you can't add to your order. I think that is stupid I use to work for a Wendy's way busier than this location the customer service sucks most of the times sometimes you get awesome employees. Trust they lost me as a patron at this location need to hire a better district manager as well she was very rude.
The guy at the front tall slim light skin with a beard no name tag had a bad attitude to everyone over someone making a mistake with the credit card machine. Using tap instead of inserting it and this bad attitude continues on to every customer while I sat down to eat

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 02:00 AM
Tuesday 06:00 AM - 02:00 AM
Wednesday 06:00 AM - 02:00 AM
Thursday 06:00 AM - 02:00 AM
Friday 06:00 AM - 02:00 AM
Saturday 06:00 AM - 02:00 AM
Sunday 06:00 AM - 02:00 AM

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