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Wendy's

+1 803-782-5022
5340 Forest Dr, Columbia, SC 29206 United States of America
Open Today: 06:30 AM - 02:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Had a craving for a frosty so I decided to sit in line around 12:45am. Finally got to the around 1:10 only to wait 5 more minutes for someone to get my order. Quickly found out the machine was "down". Since I had waited I decided to get food anyway and ordered. Got to the window to find people standing around inside. Not exactly the atmosphere I would expect for a restaurant so far in the weeds. Mentioned being disappointed about the frosty and was told the machine starts acting up every night around 11. Very convenient.... anyway, finally got my food and it was cold. Fries were stale and the drink flat. Not worth the wait at all. Sure hope the kitchen staff caught up on all the gossip because that seemed to be the most important thing going on and not the line around the building. Won't be going back.
The sign says they close at 2am but in all actuality the kitchen shuts down between 1a-130a. It would be nice and good customer service (if they cared) to put a sign up saying drive-thru/restaurant is closed to avoid a line of cars sitting and waiting. I pulled up to window at 130am (after sitting at the order speaker for 20 minutes) just to see 2 workers in there and the lady had her headset on and is oblivious to the fact that there are 5 cars in line. I asked her at 130a if they are open and she says the kitchen is closed. I asked so when are you going to update your hours, she acted like she couldn’t hear so I repeated myself again and said you should put up a sign that your location closes before the time you have advertised.
Look at this line.This Wendy's is terrible. It's service is not even anywhere near what I expect when I go to spend my hard earned money to eat. It's slow and I don't have 25 min to wait for an online order with a bunch of other cars. 25 min I can't get back in my life just sitting. Then no apologies no thanks for your patience just my food. So I don't think they care. I have complained before it's the same. The number listed for customer service complaints is for Sonic's drive in. But sonic is way better I know I went there for an online order after waiting at Wendy's and had my food in 5 min.
I can't accurately reflect the food, because I have never been able to get served here. I have gone on three separate occasions recently and either nobody ever answers at the mic, or I'm stuck behind a car for 20 minutes with seemingly nothing occurring.
Maybe it's better if you go inside, but the property looks dingy and there is always an awful smell of garbage surrounding it.
I recommend other Wendy's around the area, but it seems like the issues are specific to this Wendy's itself.
Placed an online order only for the drive through to be closed an hour early. When asked how to get a refund .the clerk responded with he doesn’t know. The staff didn’t want to communicate and behaved as if I was annoying when only trying to get the food that was already paid for before they closed an hour early
Got a baconator service wasn't the friendliest but ok food was delicious
The food is fine. Not great, but fine. And I like Wendy’s burgers better than most drive thru options so I keep coming back. There’s hardly ever anyone inside this store since Covid. It’s just a drive thru that is NEVER caught up or efficient. There is always a line and it wouldn’t move fast if it was only one car. You usually wait an incredibly long time to order (you will question whether it would be faster to go to the grocery store and cook it yourself) and then not as long to get the food. The order is normally right, but it’s never “fast” food. If you’re willing to eat chicken, the holy chicken folks right down the block will get you through five times faster even at rush hour. And if you want a burger, the holy NC burger folks across the street is always faster than this Wendy’s. I think this place is perpetually understaffed so I don’t really blame the employees, but at certain point the management needs to figure out what needs to be done to get more and faster staff.
There was one manager who was pretty good at her job and another guy who was good at his job. Since I've been coming back there has been a couple of discrepancies. Saw them handing out thousands of dollars worth of free food when the new employees showed up who are currently working the morning shift. The store apparently opens at 11am according to the sign.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 02:00 AM
Monday 06:30 AM - 02:00 AM
Tuesday 06:30 AM - 02:00 AM
Wednesday 06:30 AM - 02:00 AM
Thursday 06:30 AM - 02:00 AM
Friday 06:30 AM - 02:00 AM
Saturday 06:30 AM - 02:00 AM

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Location