Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Another lapeer location where you will NOT get what you pay for. Keep your receipt, or at least make sure you get one. Shame! The manager tried to tell me she has to refund my whole order because her staff ASKED me to upgrade my frosty to medium and I said yes and charged me for a medium and they handed me a small. When I asked if it was medium cause it was so small the manager got snarky with attitude and said it's gonna be a while before I can get you a medium and we'll have to do a Refund... I was already charged for a medium and still given a small.
Well second time at least the first time we did get food . Today around 5:00 pm walked in . Cashier was getting another person's order together . Completely understandable
. Figured when she was done she would take our order. Well then door dash walks in and she moves on to that order . Well we walked out after a good ten minute wait . Never even felt like we were acknowledged . Never a I will be right with you nothing . So needless to say I will never stop there again .
Terrible customer service. Went through the drive-thru and ordered a baconator meal. Asked for a triple, received a single but only realized it after getting home. Was told the receipt was in the bag, it easnt so can’t even contact store about issue with an order number. Absolutely terrible experience.
Terrible service! While I was ordering my food, I was constantly interrupted. Then after I got my food (which took about 5 minutes), my burger had no mayonnaise, it had a tiny piece of wilted lettuce, and a thin, seemingly cooked tomato. After that, I looked at my chicken sandwich: the vegetables were coated in mayonnaise and looked old, as if they sat out. Because of these reasons, I asked for pickles (for the chicken sandwich) and lettuce (for the burger) on the side. Instead of lettuce and pickles, I got discolored pickles, onions (instead of the lettuce), and mayonnaise (for some unknown reason). All of them were covered in crumbs of other food (cross-contamination). The only good thing that I can say about my experience is that the drinks were good (although, recently I ordered coke, and got carbonated water with hardly any syrup). I am eating fries for lunch today, worst $27 ever, step it up Wendy's!
Waiting online the card machine does not read swiped cards. Okay, that slows the person in front of me. I swipe. Rejected. Tap works. Chilli is not warm enough to serve and told eleven minutes.
I walked out and did not bother to get a refund.
I don't understand how this place hasn't been shut down by corporate or at least had their manager fired. I do doordash and I refuse to take orders from this location as I know it will be at least a 30 minute wait every time no matter the day, the food will be incorrect and employees are rude. This has happened with my personal orders not just my door dash orders. Not to mention they close the lobby at 6pm sometimes for some unknown reason...
Dirty. We waited 30 minutes for our order. The manager came out and yelled at the cashier in front of us and scolded me for not wanting the condiments that came with my meal. Ladies restroom had no lock, just a sign asking to knock. Men’s smelled like pee and hadn’t been cleaned in days.
Every time I go through the drive thru, the order is wrong, whether it's missing items or items made wrong. The window staff are all so nice which is why the rating is higher. The kitchen staff needs work.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 12:00 PM |
|---|---|
| Tuesday | 06:00 AM - 12:00 PM |
| Wednesday | 06:00 AM - 12:00 PM |
| Thursday | 06:00 AM - 12:00 PM |
| Friday | 06:00 AM - 12:00 PM |
| Saturday | 06:00 AM - 12:00 PM |
| Sunday | 06:00 AM - 12:00 PM |
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