Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Absolutely disgusting.......these people always mess up our order in the drive thru but this time they really got me good. I ordered a spicy chicken sandwich meal and they served me raw chicken. Unfortunately I didn't realize it was raw because of the spicy breading. I thought the weird texture was just a soggy tomato but it was raw chicken. Now I'm not feeling good...... not looking forward to the next few days. I hope I don't get salmonella. I don't recommend this restaurant to anyone at all.
One star for ridiculously slow service, inedible food quality and atmosphere/employee attitude) is too high for my visit on Sunday, 11/19/23 at approximately 7:40 pm. I placed my drive through order and paid with no problem other than being told the chocolate frosty machine was not working. At that point, I wish I had driven off and gone to Panera’s or Chili’s instead. I would have saved a lot of time and not wasted $30 for two inedible meals.
There was only one car at the in front of me at the pickup window. I sat behind that vehicle for over 15-minutes before they were served. After being served the food, the vehicle sat at the window for several minutes trying to get the attention of the female attendant working the window to be given napkins and plastic eating utensils which were obviously forgotten from their order.
I finally pulled up to the window and sat for several minutes, not seeing anybody, before the female attendant working the window handed me two, melted peppermint Frosties. I asked her to replace them as they were obviously melted, having sat there for who knows how long. At that point she got a huge attitude with me, walked off, made a comment to another employee. She then proceeded to make small Frosties and served them to a vehicle setting at the payment window. I did not see her again for another five minutes. When I did see her, she was again talking with the other employee. I believe orders were being served from the payment window as there were several cars that pulled away from behind me.
Finally, she went to the Frosty machine, made my 2 Peppermint Frosties, and brought them to me. I told her that I also ordered a Sprite and asked for a drink carrier.
It took me over 10-minutes at this window to receive my order. I drove home only to discover, unsurprisingly, that the order was wrong and ice cold. I order an Asiago Chicken combo and a Classic Chicken combo. The Classic Chicken was spicy and on what looked like an Asiago bun. The Asiago Chicken was on a regular bun, cheese was not melted, and I found a long black hair in it. The fries were not edible.
Furious, I looked for a copy of my receipt but evidently was not given one. I tried calling the store several times to speak to a manager, but they were not answering the phone, and there was no voicemail recording to leave a message.
Tomorrow, I will find out who owns this store and I will also report the incident to a regional manager. This is not the first time I’ve received inedible food and horrible service from this Wendy’s location. From the reviews, I’m not the only one.
I posted photos of a meal in the trash, and a second meal that ids going in the trash.
Drive-Thru order during lunch. Unfortunately, this Wendy's is located in a high traffic street and intersection, unsafe for family with children. It is also located in a very sketchy neighborhood, not very safe for alone travelers, I recommend you use the drive-thru if you are alone. Unlike other consumers, the order window service was superb but the pick up order window, the manager, well, he was a little dry. Line moved fast, my order was correct, and food was at a desirable temperature.
What a sorry excuse for chicken breakfasts. My chicken biscuit wasn't edible. The chicken was deepfried burnt and barely any chicken on it. My wife's chicken bacon hardly better. Even the bacon was so hard she couldn't bite into it.
Unfortunately after drive-thru we entered the express way. So couldn't return food. I would not recommend you take any chances with breakfast here.
Ordered $60 dollars worth of food for my whole family. 2 burgers were made wrong. My chicken was made on a dirty grill. 1 burger was rare… All the fries were cold after waiting on food to be remade & they had no cup holders for my 6 drinks. Josh had no remorse or care either… no one did.The worst part? They forgot my baby’s toy!
Service was terrible. They were playing with the drive thru speaker. I think about 3 people answered within a 5 minute wait. They gave me my food and forgot my drink, then I had to wait for a straw. Here's a pic of my Southwestern Avocado Salad. It's missing a lot of stuff including chicken and avocado. Oh and they ran out of the Southwestern dressing.
Wendy's at Apopka - Didn't even cook the meat properly, and the young lady at the register along with 2 other women cooking the food, gave everyone including people coming in, attitudes. I understand it was busy. Unfortunately I had already consumed a large amount of the Bourbon Burger, before I looked at it. The meat was pink! My colleague didn't even finish his burger, but it was also pink. DO NOT RECOMMEND.
Note - The current manager and young lady at the cashier as of 5/7/2021 gave us a refund of $13 - the 3 combo's cost $33.04. But they were polite in doing so.
I'm so sick of going & paying my hard earned money not to get all the food I ordered! On top of that they NEVER answer the phone!!! I couldn't go back bc I had to go to work!!! Get new management & answer the damn phone for your customers!!!
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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