Hero image

Wendy's

+1 734-728-5770
439 S Wayne Rd, Westland, MI 48186 United States of America
Open Today: 06:30 AM - 12:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
  • Vegetarian options
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I went to this establishment tonight around 10pm on my way to work. I asked for a spicy chicken with ghost pepper cheese, no tomatoes. So I get to the window and pay for my meal, it’s like 5 employees near the window everyone has on a headset, so they can hear my order. I get my meal, my spicy had American cheese, when I paid an extra $1 for ghost pepper cheese, then I had no lettuce that obviously from the picture on the menu comes with. So the lady comes to the window after I honked my horn, I clearly asked her what comes on my sandwich she told me. I said okay so where’s the lettuce and more importantly where is the ghost pepper cheese I paid for, she replied we don’t have any more, so I said so when I ordered the sandwich why don’t you tell me that, she stated you’re getting loud when I wasn’t, I replied I’m not getting loud I just don’t like the fact you’re giving me what I don’t pay for when you know you didn’t have the ingredients. She replied I’m just going to give you your money back, I said that fine. I handed her the food. I told her here’s some food for thought, your customers are always right. This was obviously a manager by the different shirt she was wearing. I just want the owner to know if this is how the management will handle issues, she will drive your business into the ground. Everyone be safe and do what I should have done cook at home…. Customer service is just not the same.
DO NOT GO TO THIS WENDY’S!!!! Whatever you want from Wendy’s I guarantee they are out of. Every single time I go here they are out of multiple items. EVERY. SINGLE. TIME! Also, they cannot seem to take a complete order from the drive through speaker. Last time I ordered, they didn’t give me two of the items I ordered, because they didn’t hear me order them on the speaker. This time, I was in the middle of an order and the guy says “welcome to Wendy’s, go ahead with your order”… Like dude, I’m in the middle of ordering right now. Were you even listening? This place is the absolute worst. Stay far far away from this place. Never trust a restaurant that can’t order supplies correctly. If they are constantly out of things, it’s a reflection of bad management or ownership and that bleeds all the way down to the employees. Terrible location!!!!!!!!!!!!! Go to the Burger King Down the street… They’ve never messed my order up not one time. And they can hear you through the drive through speaker.
Went to the drive-thru to pick up my mobile order and witnessed an employee approach the ice bin in front of the pop fountain and place his large drink cup in the ice bin several times to collect ice and then walked away. Extremely unsanitary! They gave me the wrong drink, which was fine, because at that point I did not want anything with ice. I tried calling to report, but no one answered the phone. Tried to do an online feedback which was not working. (Also no straw, spoon, ketchup, nor napkins in the bag, pickles on burger which were not ordered.) Positive was they were very quick. This is usually the best Wendy's near me, and I will definitely go back, but someone has to do something about that ice situation! Is that normally how they fill the customer's cups with ice?????
I've been here a couple times and it seems like everytime I go they forget or mess something up. This time I ordered a said thinking I'd be safe and got extra dressing to which ibwas informed I'd be charged an extra dollar. No problem that's fine I said. Got home opened the bag and didn't even get the dressing that came with it. None. No dressings. They weren't busy and didn't have a long line. Needless to say I don't recommend this location as they can't seem to be able to read let alone have the common sense to put a salad and dressing in a bag.
This is the worst business in the area they outright lie i have called 4 weeks in a row and asked if they had baked potatoes available and was told yes, it takes me 3 minutes to get there didn't have them then twice the food was cold there are better restaurants that treat you with respect and don't make a habit of lying to you
I go here in the morning on my way to work to grab breakfast every time I get wonderful service and food I ask for extra butter they put on those chicken biscuits and they drown it the way I like it tastes so good when I asked for extra if you don't they don't put enough. Would recommend this place for breakfast
Employee swearing his head off and waited 10 minutes just to order. Unexcuseable service and mangement is oblivous best case. Clean up your act or shut down!
This store doesn't clean their soda machines. In the last 2 weeks I bought a Orange drink with dinner. The drink tastes like mold or stale something. I called and complained the first time. I will not buy from this place again.

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 12:00 AM
Tuesday 06:30 AM - 12:00 AM
Wednesday 06:30 AM - 12:00 AM
Thursday 06:30 AM - 12:00 AM
Friday 06:30 AM - 12:00 AM
Saturday 06:30 AM - 12:00 AM
Sunday 06:30 AM - 12:00 AM

How to go there

Location