Hero image

Wendy's

+1 828-665-0440
265 Smokey Park Hwy, Asheville, NC 28806 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I am writing this review due to the cleanliness of the store. The dining area was very clean - no dirty tables and clean (not greasy and slippery) floors. That bathrooms were similarly clean. The food was as expected although maybe a bit more lettuce on the Spicy Chicken Sandwich would have improved my rating. The fry were hot (big plus) and the salad was fresh and tasty. Service was quick.
I’d leave zero stars if I could. The manager here is rude, she also condones rude staff behavior. Came through on a Sunday. Happy to wait in line for the drive through line (that goes clear back to the entrance) with 6 kids in my car. Finally get to the speaker and cars behind me start honking their horns. I assume because they see me waiting, but I was waiting to be greeted much less an order be taken. Time to order gets here and I’m asked to come inside by the poor excuse for a manager, after waiting in line for 8 minutes. We said no, we’d already waited. She leaves the speaker with attitude and sends a guy to the speaker. He starts taking our order and continues one after the other with a back handed comment while we’re trying to hammer out a quick order. I tell him I want a manager, she jumps in and starts smarting off to me about how I’m being difficult. Then he starts speaking about how we are supposed to be coming inside to order for 8 people. Not only is there ZERO signage indicating that, we frequent Wendy’s intentionally and have for years, never have I had issue with drive through service. Busy or otherwise. I’m fed up at this point and I tell her I want her manager. To which she responds with, I don’t have that info and I never hear from them. I asked for survey information and was told to “just google it”. Lies and atrocious customer service behavior are all that were offered at this location today. The “managers” attitude wreaked of badly educated, poorly trained, and no customer service experience. If this is something Wendy’s corporate allows. You should be ashamed. It is not the guests fault that Sundays are so busy and it’s not the guests fault for poor staffing choices, yet today it was the guest that suffered the consequences.
Well they didn't have my coffee but to be fair it's like midnight. Also, they didn't have the frosty flavor I wanted either. BUT they substituted and gave us 4 chocolate frosties for the price of the one and I got my refund on doordash so I can't complain. also heard the staff is hot but idk I didn't go in
I placed a mobile order to this location, and ordering was easy and smooth. I got the $5 biggie bag with an orange Hi-C and a Junior Bacon Cheeseburger. The food was as expected for fast food. The people working were busy but they got us our food and the food was correct. There really isn’t more I could ask for from this experience!
This is most disgusting Wendy’s that we have ever been too! The food is old, the entire store is nasty and dirty! The bathrooms were 10 times worst than any gas station bathroom that you have ever been too. The sad part is they weren’t busy and nobody cares. They were to busy playing in their phones. i hope this review lets me post a picture. if not i will be sending it to the district manager. Don’t waste your time stopping here!
I ordered a bacon breakfast burrito in drive thru. She asked which one and I said bacon. Even though I said it the first time I ordered it in the speaker I can understand they can't hear sometimes. But still ended up with a sausage burrito. On top of that I was the only car in drive thru! Do better please!
We ordered food through a delivery service. All burgers were burned to crisp, and the baked potatoes were so overdone that you could not slice through the skin easily. Obviously, they were overdone. I would not give them a star if the raring system allowed.
We placed our order at the drive thru to take home to eat. When we got home, the order was wrong. I thought when the boy at the window charged $29, that was high; but, in a hurry, we came home. I ordered a Chicken Sandwich; but, I got a big hamburger with everything on it. We ordered a plain Hamburger for our little dog, got another big hamburger with everything on it. We were charged for two large chili's when we only ordered one. I called the restaurant; was told to come back and speak to Brad or Keitha. We went back two days later, Brad or Keitha wasn't there. A woman came to the window and said that we should have brought the food back. We didn't want to make another trip in the PM traffic. So I called and let the staff know what had happened. I don't eat hamburgers; but, my husband loves the taco salads and I like the chicken. I also like the chili. Just carelessness on whoever took the order.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 06:30 AM - 12:00 AM
Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM

How to go there

Location