Wendy's Info
Amenities
Service options
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Delivery
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Takeout
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Dine-in
Popular for
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Best WLM Reviews
Hey, I finally tried Wendy's breakfast at this particular location. The sausage croissant has great hearty ingredients, & the thinly sliced potato wedges are a nice touch; more interesting than hash browns.
I ordered a jr bacon cheeseburger and a berry lemonade. The burger was cold loaded with Mayo, no bacon and the cheese was just thrown on. It wasn’t even melted. I have not purchased anything at this Wendy’s in a long time. It used to be good, but it’s clearly it’s not now. Got a lemonade it was warm. The person taking the order in the drive thru seemed dry but I give grace idk who went before me. Overall the main issue was the food. Never again and would recommend.
Service kind of slow. Not too friendly. Food rather bland, but hot and edible. In retrospect it would have been wiser for me to have boarded the ferry still hungry…
Wendy’s, like many other fast food establishments now, has a mobile app with discounts and exclusive offers. Every time I’ve tried to use mine at this Wendy’s, there’s always an issue. And the people that they’ve hired either 1. Don’t care to try and problem solve or 2. Simply don’t know how.
It’s one thing for regular employees to not know, but their manager is just as clueless. And I hate saying that cause I get that working in fast food is no easy feat. However, it’s extremely irritating when you’re literally just trying to scan a code and when their scanner malfunctions, they just look at you like “well that’s your problem.” They’re rude and uncooperative, plain and simple.
There are ways to manually add an offer to an order. Last time I was there, the employee who took my order actually claimed that ALL Wendy’s scanners were down. WORLDWIDE. And when I asked to add it manually, she said she couldn’t find it. Yeah, you read that right. This time, the Manager said it was working, scanned, saw on my phone that their system redeemed my code, but stared at me blankly when somehow, the price wasn’t adjusted. Why would I or anyone else for that matter, want to pay $17 for an order that should be $9? The cherry on top and maybe the most ironic thing about it all, is the fact that all of their POS systems and screens have ads telling everyone to use the mobile app. Same app that their own employees have no idea how to navigate.
This is a high paced area because it's inside the Manhattan side of the Staten Island Ferry. Occasionally they mix up the orders especially when people are in a rush to catch the ferry and don't necessarily take the time to check that they have the right order or the whole order which was the case with me. Luckily my order was switched with someone who was still there and they were able to quickly fix the problem. The food is usually hot and made to order ( I have never seen food standing around like some other restaurants). I have always had courteous professional service. The atmosphere can be a good or bad thing depending on the day, season, weather etc. but I think it's worth it for a quick satisfying filling meal on the go.
DO NOT GOT HERE. The service is beyond slow. It took 8 minutes on an early Saturday morning to get one breakfast sandwich and one order of potatoes. I was the only person in line. When I asked how much longer I was told they had to make the potatoes. This was after they made the sandwich and then stood around talking to each other. This is the second time I've had a long wait here and now I can see it is a trend. The manager did not seem to care at all. When I got the food the sandwich was cold but I was about to miss the ferry so I had to run. I emailed customer support, but no response. Avoid this location at all costs!
I have gone to this Wendy's every other day due to me working in the city and it's quick. But every time I go I have notice the managers are racist. A white lady asked for extra sause and the manager dint ask for pay or think twice about giving it to her and offered Ketchup. I asked for 1 extra cause he said that's going to be extra 0.25, I told him Ihe didn't say that to the other lady and he gave me attitude and sucked his teeth and slide the sause to me. The level of racism and disrespect is sad especially since they are in New York with all mixed races. They would get my order wrong and refuse to fix it but they have no problem changing it for other people before me or after me. Guess what? They were white or Indian. The managers there needs to be fired immediately!
Horrible service the cashiers are not too nice always an attitude don’t even waste your time go there
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 12:00 AM |
|---|---|
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 07:00 AM - 01:00 AM |
| Sunday | 07:00 AM - 12:00 AM |
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