Wendy's Info
Amenities
Service options
-
Delivery
-
Drive-through
-
Takeout
-
Dine-in
Popular for
-
Breakfast
-
Lunch
-
Dinner
-
Solo dining
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
-
Wheelchair accessible restroom
-
Wheelchair accessible seating
Offerings
-
Coffee
-
Late-night food
-
Quick bite
-
Vegetarian options
Dining options
-
Breakfast
-
Lunch
-
Dinner
-
Counter service
-
Dessert
-
Seating
Amenities
-
Restroom
Atmosphere
-
Casual
Crowd
-
Family-friendly
-
Groups
Payments
-
Credit cards
-
Debit cards
-
NFC mobile payments
Children
-
Good for kids
-
High chairs
-
Kids' menu
Parking
-
Free parking lot
-
Free street parking
-
Parking
Best WLM Reviews
Bummer. I uninstalled the Wendy's app and I couldn't remember why. I was driving by and wanted to grab a breakfast item, pulled in the driveway, downloaded the app so I didn't delay others that might be ordering and found a coupon and placed my order. Pulled around to the speaker and a piece of paper was posted that they were not opened. Now I remembered....the service at nearly every Wendy's is bad. Nearly every, single time I experience lower than normal customer service. That's right!
No I remember why I don't like Wendy's anymore.
Let me guess...your business is decreasing?
Shocking.
Come on Wendy! Figure it out.
Guess I'll go across the street to the more reliable, lower priced McDonald's.
It was 9:20 and the dine in area was closed but there were employees eating in the dining area. We knocked and they acted like they didn’t see us and ignored us. Terrible.
The person at the cash register didn't even smile, not friendly. The floors are so slippery in all the Wendy's I thought I could slip and fall every time we walk in. My chicken ranch wrap has a little tiny bit of sauce at one end so it was dry. Fry's were soggy. Chicken nuggets were preformed like McDonalds. I thought they would be chunks of chicken.
The only thing good was the pumpkin frosty. Hamburger was fine.
Buffalo nuggets are so good! Thank you for the nuggetrees they are so yummy ???? and also you did a really good job getting me my food in a timely manner to the lady at the window thanos a heap. Carmel frosted was a tad bit like soup sauce.. but chocolate is perfect! I don't really come for the frosting anyway.thank u! ????????????????????????????????????????
This is my 2nd time I ordered food from Wendy's in Puyallup on 172nd St. This happened on Wednesday December 18th at approximately 2:30pm. I ordered toa biggie meal and salad. I specifically asked for extra dressing and pecan nuts and on my hamburger only ketchup and cheese. At the cashier I gave him $15.00 and he asked me if I wanted my change back?? I have NEVER had any fast food restaurant ask me if I wanted my change back. While driving away I reached in my bag and discovered I had no straw for my drink, no napkins, no extra dressing or pecans. My cheeseburger was cold to touch and there was so much ketchup that it was dripping from all sides. When I got home I called Wendy's and asked to speak to a Manager. The young lady who answered the phone and stated she was the manager. I explained what transpired and my cold food and she argued with me stating there was no way my food could have been cold?? My phone was on my speaker and my husband was listening and he couldn't believe what he just heard. He asked the manager "so your telling my wife her food wasn't cold?? Then she hung up on me...WOW! After writing this review I am contacting Corporate to share my experience with the female manager and Steven who also said he was the manager. I don't know about anyone else but I am tired of receiving cold food, missed items and/or the wrong food. The employees including the managers need severe training in addition should be repremended for poor customer service. Speaking up is the right thing to do otherwise they will continue providing poor customer service.
I stood at the counter for 5 minutes with every employee looking at me. I said, excused me, and asked for help. Then everyone once again looked at me and ignored me. I left and called the manager, and she blew off what I complained about and gave me a sarcastic have a good day. I recommend NOT VISITING THIS WENDYS!
Had to repeat my order multiple times, ordered four different items with no special requests, was not given a receipt and was given the wrong order. Took time to get anyone's attention, when I did the person at the window closed it quickly. An older guy came to the window, started messing with a computer screen, never acknowledged me. Ended up leaving b.c it was just too ridiculous.
Tea is pre-made and gross. Food while not what was ordered was eaten by the family and okay.
If you want to get everything you ordered, DO NOT COME HERE. Not only is the line consistently wrapped around the building because they only have one of the two order lanes open, but after you wait an hour to make your order, and wait another 20 minutes to receive it. By the time you drive away, you’ll find that you are missing half of your order. All for it to be cold and soggy by the time you get home. This place has been like this for years, and unfortunately every time I think, “I’ll try again.” They never cease to disappoint. This place needs torn down.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 02:00 AM |
|---|---|
| Tuesday | 06:30 AM - 02:00 AM |
| Wednesday | 06:30 AM - 02:00 AM |
| Thursday | 06:30 AM - 02:00 AM |
| Friday | 06:30 AM - 02:00 AM |
| Saturday | 06:30 AM - 02:00 AM |
| Sunday | 06:30 AM - 02:00 AM |
How to go there