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Wendy's

+1 832-509-5448
14027 Westheimer Rd, Houston, TX 77077 United States of America
Open Today: 06:00 AM - 01:00 AM

Amenities

Service options
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Counter service
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

Have been going to this location for years, but the customer service now is undoubtedly the worst. The Manager Kathy is extremely disrespectful and rude. Always has a attitude. The Fries I received had a very bad taste and were GREEN !!! It almost looked like there was MOLD growing on them. I spoke with her and as usual she was completely useless saying there was nothing she could do not even remake them for me. The SM or DM need to get involved because this is just Unacceptable.
Doors were locked during business hours. Couldn’t get anything to eat. This happens all the time. Today I decided to take pics of door and location.
Absolutely do not stop here I will never come back first time I had Wendy’s on this side of town I usually choose a better side of town because they’ll make sure it’s hot and fresh I waited at the booth 10 or so mins not bad got the window young lady was nice waited another 5 more minutes got my food got my food and it was COLD AND OLD I work at a burger joint I know when a patty is old and that’s been sitting pass 8mins I got a biggie bag and Dave’s double combo when I say NOTHING WAS HOT OR FRESH the worst I’ve had and I’m very disappointed I ended giving it to a homeless person who I watched throw it away cause it wasn’t fresh
They close the lobby at 10 but lock the doors way before that. Walked in at 9:30 through the door on the opposite that people don't usually enter through. 2 of the staff looked like I walked in with 30 people wanting to dine in. Before I could even say I was going to order it to go, a girl was asking if we were taking it to go despite the lobby closing in half an hour. After I got my food I set my food down to tie my shoe. She stopped again and said "your order was to go right?" They don't stop serving food for a few more hours yet our presence during operation hours was a problem. As a person who has worked in the restaurant industry, I found their demeanor unprofessional. I know how it is to want to close on time but it doesn't always happen that way and you're supposed to keep a certain level of professionalism. You are paid to be there. Giving the customer side eye and questioning them BEFORE you're closed is wild.
They need to clean up in here, the floors are so damn sticky everytime I walked my flip flops slide damn near came off my feet SMH, the touchscreen machine to gets drinks is so greasy,sticky and dirty I had to pull one of my antibacterial wipes out my purse to clean the screen to get a drink. Then my fries were cold ,hard and greasy . The tables in the dining area were also dirty, it took 3 tables to finally find one that was clean,then I still had to wipe the table and chairs down . Please do better ,I will be reaching out to corporate with this .
BEWARE!! Of using your credit card in the drive through, I went to this location on 10/11/24 and a purchase a meal and handed my credit card over to a young man and I notice he was looking down the entire time. He held on to my card, and he was interrupted by another employee with my food. He finally gave me back my credit card with a weird look on his face. I immediately knew something was off with that transaction. I was RIGHT the very next day. I started getting charges on my credit card, and my bank blocked the card so that no more charges go through. I called the store Manager and she told me we all look down, very RUDE basically calling me a liar, and taking up for the guy man, then she told me he was no longer working there. That didn't make since to me, so my conclusion is that she was in on it. I called Wendys Corporate office and spoke with an operator, and no one has reached out to me, at ALL! I will never visit a Wendys again!!
One of the largest Wendy's I've eaten at. Restaurant looks it's new or been remodeled not long ago. Had a #1 With chili. Frys were not hot. First time had that happen at a Wendy's. Cashier didn't pay attention to my order so had to return my chili. Chili was good all the burger. Would return for sure if in the area.
Idk whats so hard about making a salad, I specifically said to put the Parmesan cheese on the side of my Cesar salad and the lady said it comes on the side clearly not listening cause i see she thought i was talking about the croutons but i said what the heck and ate it anyway just to find a piece of hair in my food. I couldve gotten a bigger and better salad from chikfila for the same price but its sunday. Im otw back i better get a refund

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 01:00 AM
Tuesday 06:00 AM - 01:00 AM
Wednesday 06:00 AM - 01:00 AM
Thursday 06:00 AM - 01:00 AM
Friday 06:00 AM - 01:00 AM
Saturday 06:00 AM - 01:00 AM
Sunday 06:00 AM - 01:00 AM

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