Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Usually I have no problems here but the last couple of times just wasn't it. I had to wait over an hour for 2 spicy chicken sandwiches. ( I had to end up calling the Wendy's line which I don't like doing on people because I've worked in fast food before and I know how it can be)Trying to be understanding. That day was horrible. Another time we were given cold food after waiting a bit and even had to go back in because an item was left off of our order. Idk what's going on...and some of the attitudes are amazing...
Got this burger today after school and found the bottom bun was MOLDY! look at the pictures attached. every time I eat here the service takes forever and is usually wrong but this draws the line.
The fact that it’s only 2 PM in the afternoon and there was not a big rush. There wasn’t a full line and you still had the nerve to put burnt fries together and give it to customers you oughta be ashamed of yourself!!! Y’all continue to give fast food a bad name. I’m personally tired of complaining and making bad surveys on this particular restaurant. It’s not where you work at it’s not even where you started. You should take pride in where you work. Embarrassing!!!
If I could give a 0 star I would. We have not been to Wendys a long time in Thomasville. Just wanted to grab something quick.(Dine in). Placed our order and went to get condiments and our drinks. There was no ketchup I asked the cashier for some and she said they were out. Ok we start fixing our drinks no lids or straws I asked again, she apologized and said they were out. Received our order. Chili and sour cream and chive potato and did not have utensils Gain I approached the counter and asked, shed did have spoons then when we open our potato there was no sour cream. I asked again still politely and she said they didn't have any. I said this is ridiculous its a sour cream and chive potato so she says she can get some from the kitchen in a cup but then still comes back andxsays they were out. I requested a refund since we had not ate one bite of food so she went and got the manager (Fred)I explained all of the issues to Fred and he just kept say ing we have sour cream. Did not offer to get it or tell anyone else to but did not want to refund mmy money. So I gave him the bag of food and told him to use the money for supplies. As I was walking out he said we have salt. Being smart I believe, I don't think he realized my husband was standing behind me and asked him what he said he again repeated himself and my husband tol him he had a smart mouth. Fred came from behind the counter and was very confrontational with my husband. Very poor management skills and definitely poor service. Will never est there again.
No coke products but diet coke. :( They made us pull over to wait for our order. Then they burned our order. Came out to the car to tell us they burned our food and we had to wait for them to redo the order. It's not even busy. Haven't been here in almost a year and now I remember why. The staff was nice, though and apologized. However, we won't be back.
I used to buy food from this restaurant all of the time. After repeatedly getting poor service I stopped. A month ago I returned, only to find it no better. So tonight I gave it one more try. We ordered from the drive thru, and tonight was the worst. Not only was the service poor, I did not get the double Baconator I paid for, and there were several more errors in what I ordered. And the worst part is that the food was so completely inedible, the three of us threw away our entire order. I would have called the restaurant, but like I said, I'll never eat here again.
No complaints about the food but the customer service needs some serious work. You don’t get greeted when you arrive. It also seems you can always bet they don’t give you what you need with your order. They ask you what sauce you want for your nuggets but it ends up not being in the bag. If you need plastic utensils for your food you can bet that will be left out too. No napkins are provided either!
My food looked appealing and nicely put together. Drive threw was a little slow, but that's expected around lunchtime. I had the spicey chicken sandwich with fries and a coke zero. I'm looking forward to going back soon.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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