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Wendy's

+1 623-584-3485
16859 W Bell Rd, Surprise, AZ 85374 United States of America
Open Today: 06:00 AM - 12:00 AM

Amenities

Service options
  • No-contact delivery
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I ordered a large chili the cup was not full and a lot of water. The young lady said she was a manager. I explained to her. I’ve eaten there on a number of occasions, and she said because the chili was already gone. I know that she didn’t think I was going to drive all the way back up there and show her the large chili that was only four dollars. She said, unfortunately there was nothing that she could do. Customer satisfactory is very important. I told her that I will not be eating there again over four dollars and not just that but I’ll let all my friends will know also. Word-of-mouth travels over four dollars.
I ordered a 6pc chicken nugget meal for my daughter and she found a small bone when biting into one of the nuggets!
Ordered online. Picked it up. Drove .4 miles home. Burger and chicken really cold. They said they'd replace it so I came into store. Took 2xs to get burger correct. Sadie part is I told them I wanted my burger hot to melt the cheese. How they melted the cheese I'll never know as the patty was extremely cold still but cheese was melted. So disappointed! Girl I told about getting my meal replaced asked zero questions on if I wanted everything on it etc. I had to say don't you want to know what I want on it? She acted so non-concerned. Guess I'll axe this place from my list of restaurants I'll frequent. Utterly ridiculous!!
Disappointed worse when it was an Uber delivery. Get the order right by reading does it look like it was wrapped with lettuce as a bun ???
While I think that Wendy's is one of the better fast food restaurants, I wouldn't say that normally when I have it I'm bowled over. Today the fries were absolutely fabulous and the burger was so fresh and juicy and the lettuce was just snapping It was so fresh! This place is clean the food is super good and I wish every Wendy's would follow suit
Great location for fast, fresh, hot well prepared food. Everything was exactly how it should be with fresh ingredients, fast service and tasty food down to the last morsel. I will be a frequent customer of this somewhat hidden location.
I don’t know what happened to this Wendy’s, it used to have no problems up until recently. They keep forgetting to put stuff in our bag and the chicken nuggets this time were raw, because they didn’t shake them while they were in the fryer, I know because I’ve worked in fast food before. Either they hired a newbie that’s messing everything up or they just started not to care about the quality they provide to their customers. Either way, it’s disappointing! Seems like yall are needing new employees.
On the way to winco.. stopped last minute to eat something quick. Never really go to Wendy's but they were very fast. The chili is great, fries were hot. And the manager was polite and approachable. He talked to his team like they were a team. He took our order and had a sincere smile the entire time. Totally different experience from other fast food places..

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:00 AM - 12:00 AM
Tuesday 06:00 AM - 12:00 AM
Wednesday 06:00 AM - 12:00 AM
Thursday 06:00 AM - 12:00 AM
Friday 06:00 AM - 12:00 AM
Saturday 06:00 AM - 12:00 AM
Sunday 06:00 AM - 12:00 AM

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Location