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Wendy's

+1 865-246-6585
7535 Mountain Grove Dr, Knoxville, TN 37920 United States of America
Open Today: 06:30 AM - 01:00 AM

Amenities

Service options
  • Outdoor seating
  • Delivery
  • Drive-through
  • Takeout
  • Dine-in
Popular for
  • Breakfast
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Breakfast
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I don’t usually leave reviews, but whoever was working today, great job! I thought I heard while being nosey they said there was only two of them there as they were thanking people for being patient (I could be wrong) . But, if there were only two of them, they handled it so well! Very pleasant experience and I never mind waiting if places are short staffed. Knock out job though! Order was correct and fresh, and they were extremely pleasant!
Came in for a quick meal. Looked like a new build, the inside certainly smelt and looked like it so I appreciated that. However, it's was entirely disheveled and unorganized. Went to order our meal, turns out they didn't have most of what they were advertising, and they claimed the frosty machine was not working. Upon ordering it looks liked they were a bit short staffed which is fine I can understand, but when the food came about 15 mins later during a slow patch in the day, the order was entirely wrong. And someway, somehow we got a frosty just added to our meal after being told it wasn't working? Furthermore when I had gone back to explain that I was missing parts of my meal, it was eventually brought to me boiling hot and thrown at me. Yall just about damn near burnt me with hot oil. The staff was condescending, rude, and unprofessional. Y'all need an entirely new staff. Aside from it being cleaner than the rest, it was horrible. Absolutely will not return and I wouldn't encourage anyone else to either.
Mobile orders are great if they actually give you the food you ordered and paid for. Left out part of our order and no one will answer the phone, so there’s no way I can get a refund for the food that was paid for and left out of the order. Not going to drive 30 minutes round trip, so I guess I made a donation today.
We chose to try Wendy's for lunch today. I used their phone app for convience and to earn points that we can use for future puchases. The drive through was pretty busy but the line moved swiftly. We ordered the Taco salads with all the trimmings. This was a very good lunch and something that we would order again, their half and half sweet tea was also good.
Usually pretty reliable. But I went there and ordered some fries and a frosty. They didn’t have any fries, gave me a “refund” but it wasn’t even a fraction of what I paid. I paid about $15 and they gave me $4 back. They gave me my frosty but there’s no way that cost about 75% of the order. Additionally the woman working the front at that time was incredibly rude. Don’t come here, at least not in the evening
Pay your employees more so they don’t seem like they hate their jobs and lives so much. Take your timers away from the drive thru. It’s ridiculous to be made to move to a spot and wait on food just to avoid messing with drive thru service times.
The lady at the window was very rude. I was trying to place my order. She kept interrupted me and then accuse me of screaming at her. When I did not she just kept saying I can’t hear you. I raise my voice and then she accused me of screaming professional needs to be taught at this location.
This is an all digital restaurant for dine in. So you'd think since there's no cashiers ( except for the weird girl starring while you're trying to decide your order) that the food would be at least hot. Cold fries. Cold burger. OLD AND COLD nuggets!!! THIS PLACE SUCKS!!!!!!! STAY AWAY!!!!!

Quick Facts About Wendy's



Today

Opening Hours

Monday 06:30 AM - 01:00 AM
Tuesday 06:30 AM - 01:00 AM
Wednesday 06:30 AM - 01:00 AM
Thursday 06:30 AM - 01:00 AM
Friday 06:30 AM - 01:00 AM
Saturday 06:30 AM - 01:00 AM
Sunday 06:30 AM - 01:00 AM

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