Hero image

Wendy's

+1 407-499-5794
1471 E Osceola Pkwy Unit 101, Kissimmee, FL 34744 United States of America
Open Today: 08:00 AM - 10:00 PM

Amenities

Service options
  • Delivery
  • Takeout
  • Dine-in
Popular for
  • Lunch
  • Dinner
  • Solo dining
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
Offerings
  • Coffee
  • Late-night food
  • Quick bite
Dining options
  • Lunch
  • Dinner
  • Dessert
  • Seating
Amenities
  • Restroom
Atmosphere
  • Casual
Crowd
  • Family-friendly
  • Groups
Payments
  • Credit cards
  • Debit cards
  • NFC mobile payments
Children
  • Good for kids
  • High chairs
  • Kids' menu
Parking
  • Free parking lot
  • Free street parking
  • Parking

Best WLM Reviews

I walked into this Wendy’s to place an order my friend needed a drink Because the soda machine wasn’t working, he went to give her a cup and she said it was nasty without explanation. She pulled away and didn’t explain to my friend why she couldn’t accept the cup. This is a Manager talking and acting that way !!
On top she kept being rude talking to l nasty to her employees this is not good or in a good experience. She shouldn’t even be acting like that in front of clients or her employees lead by example.
I placed an 1 star because I could not place a lower rate, after paying for two orders of combos, what my wife and I received was a completely old and dried meat but the issue was not only that but when we opened the sandwich wrap there was no lettuce in the sandwiches, I approached the counter and asked if there was a mistake with the order and I the worker on front was really ashamed because they did not know what happened and I heard a voice from the back saying with a really nasty attitude yelling that he did not had lettuce and that he told his boss to order and she did not listen and I told him I’m a regular client of Wendy’s and not only was wrong to serve the customer with missing food items after paying full price but also the bread was smaller than the regular sandwich and the meat was old, this man who decided to give us the wrong order without even trying to advise before the sale ended up being the store manager at the moment and I just asked for my full refund as I no longer wished to eat in that place, not acceptable from a food service company.
I love eating at this Wendy's. I guess because it is new the food is a lot fresher, the service is fast, and the place is very clean. There is never any hassle when customizing my order and the placing or order is very efficient. I hope they continue the stellar customer service and food prep!
Well after doing grocery shopping in Walmart, my sister & I were too exhausted to go home & cook. Since we also hadn't eaten all day, we decided to do Wendy's for dinner. Since Wendy's was already located inside of Walmart, we thought, "GREAT!" My sister is the Wendy's fanatic. If I want or crave a burger, my 1st choice is BK (Burger King).
Now, the customer service was great; quick and friendly. The burgers & chicken sandwiches were okay. The drink however was so sweet, it was like drinking syrup..."YUCK!" I had to keep adding water. Then there were the chicken nuggets. Now normally, the only thing I like about Wendy's is their nuggets. But the nuggets we received? They had to be used as charcoal in another life.
They looked delicious, smelled great, and to look at them you could see they were well seasoned. However, both orders were hard as rocks! These were the WORSE nuggets ever. To add insult to injury? My fries were burnt. Terrible, Terrible, Terrible. I never in my life had charcoal nuggets from Wendy's. I don't eat fast food often, but I'll NEVER visit this Wendy's again & it's turned ne off from Wendy's in the future.
Everything is ok, but there’s two lights blinking
Never been so annoyed at a Wendy’s before! I went on a Sunday night and the person, who I assume was the manager, was at the front. He had a rude attitude towards the clients and staff, interrupted the other workers when they were helping clients, and would talk very loudly and non-stop about irrelevant things that just made being there dreadful. He also had a narcissistic and childish attitude of always wanting attention and making unnecessary comments, and was not providing proper customer service to clients. For example, when a client asked a worker for sauces, one, they didn’t have anything but honey mustard and ketchup, and two, the manager interrupted and spoke over the worker who was already answering the question. At this time, the manager was also trying to make unnecessary jokes with the client instead of just giving them what they needed. This is just an example, but the manager was acting like this the entire time I was there. The sit-down area also had a self-serve area that didn’t have anything, no napkins or nothing. When I needed something, I wish the area had been restocked to avoid going up to where the manager was.
After having a 2 hour drive through the turnpike and wanting to obtain food for my sons before we got home, we arrived at 6:47pm and the gates were open. The managers had taken care of us quickly we stood there until the gates closed. some of the staff we're working so hard cleaning the lobby this location is by far the best clean and fast food service I've seen. I give 5 stars to everyone including all the managers.
The man on this picture is supposed to be a "manager" at this location however he is running regular customer away from this store. His attitude and lack of customer service suck. He is extremely rude, argumentative and errogant. It looks like he just hates his job with a passion and doesn't even want to be there. I hope higher management takes some action because
I felt so bad for the young peoples working there.

Quick Facts About Wendy's



Today

Opening Hours

Sunday 08:00 AM - 10:00 PM
Monday 08:00 AM - 10:00 PM
Tuesday 08:00 AM - 10:00 PM
Wednesday 08:00 AM - 10:00 PM
Thursday 08:00 AM - 10:00 PM
Friday 08:00 AM - 10:00 PM
Saturday 08:00 AM - 10:00 PM

How to go there

Location