Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Not the first time my order has been messed up and the people were rude. This time I ordered a spicy chicken sandwich and got a chicken bacon ranch instead. Tried to eat it as the line is crazy and they won’t let me come up to the door when the lobby is closed. The chicken gleeked grease everywhere. It was so disgusting I couldn’t eat anything.
Waited in line for almost an hour, several people behind me in line left, I probably should have done the same. They screwed up the order for the person in front of me then made us all sit there for almost 10 minutes while they figured out what was going on inside, before asking the customer in front of me to pull into a parking spot. By time I got to the window my food was getting cold, when I got back with the bag was missing a whole order, was given wrong drinks, and not one of their employees had any customer service, let alone people skills. Would give ZERO stars if Google would let me. $50 order, got $3 service, too pissed off to go back and wait in their ridiculous line for the refund, or another cold sandwich. Normally I would let this go, but this is the 3rd time in a row from this location that we experienced some if not all of these problems in the last several months.
Typically I enjoy Wendy’s, the one in the industrial park “loves” is great. Best I’ve ever had. But this one in endicott is usually mediocre at best. And today I had the worst experience ever. I ordered a medium fries, a 4 piece nuggets, and a jr bacon cheeseburger. And at first I didn’t add the cheeseburger but did once I got to the window. He said it went from 7 dollars to 12. I was confused but just said uhh okay I suppose. Figuring I’d just look at my receipt, but never got one and he shut the window. So I went to the second window and told her I think I ordered it wrong, it should be the 5$ biggie bag that comes with all these items and a drink, can I change it? And the manager came over and responded with “no it’s already rung up” and since I had a long line behind me I went inside and she came back over and said “I already told talked to you?” And I said yes but I didn’t want to hold up the line, can I just return my food and buy the bag since it’s less than half the price and also get my drink? She replied “this isn’t a department store, you can’t just return things, there’s nothing I can do for you, you ordered it that way” so I told her yes and I tried to change that but he didn’t give me my receipt so I didn’t notice till the second window before receiving my food so it still could have been changed? But she insisted it couldn’t and said “can I just give you a drink?” I told her I don’t even care about the drink I just want my 7 dollar back. And she said she can’t do that and to have a nice day. To which I walked away and said thanks for nothing! And she laughed at me and said “have a nice dayyyy!”. She was a heavier set women with a few missing teeth working at 430 on a tuesday October 29th. I’ve always been offered a combo when if I’m ordering items separate and have always gotten helpful service if not satisfied at other restaurants. I was not a difficult rude customer that she needed to be rude to in return. I just wanted the correct value for my food. And was told it was my own fault even though I had noticed it before receiving my food. But once they have your money they’ll be dammed if you’re getting any of it back. That’s their money now! I will never go back to that Wendy’s as long as that women is working there. She was extremely rude from the moment she started talking to me. How she got to be a manager of any business is absolutely beyond me.
Great service. My burger didn't seem as good as usual, maybe it was just me?. But the fries were fresh and hot! The Frosty was good too. There was no regular Coke however.
Never cold or soggy fries from this location. Their baked potatoes are always fresh, fluffy, never one of those day old, over-kept boulders other locations seem to have
There's a sign posted at the door that says the dining area is closed and to use the drive thru. The dining area has people clearly eating inside despite the doors being locked. Clearly the manager is showing favoritism and closing the main part of the facilities just so a single group can eat alone. I'm gonna go to a different location. Thanks for delaying my lunch.
Food is always good here, but getting through the drive thru can be time consuming. If there are no cars or only one in line it's only a 5-10 minute affair, but if you get there at prime time and there's any sort of line, expect to wait 20-30 minutes.
Everyone loves Wendys.. from their Asiago Ranch Club to their biggie bags.
But their breakfast.. ???????? SLEPT. ON.
I heard about their 2/$3 breakfast deal - and things are always tight here.. so I tried it this morning and MY GODD. These potatoes are hands down better than their lunch fries.
Lady was so helpful, and cheery. Not like fake customer service voice either.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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