Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
This location is absolutely deplorable. I ordered ahead on my mobile app and let them know twice at the speaker I had a mobile order. I wasn't greeted or anything and was rudely told to "pull around to the second window." I was still not greeted and handed my drinks without straws. A car was pulled up ahead of my and I had to wait. The manager then asks if I added anything to my order after paying bc the register stated I owe $1.14 for Coke Zero. I told her I didn't add anything and the two drinks come with the meals I ordered. I was given my food but not the Frosty I ordered. The very rude female employee said the Frosty is the reason it was saying I owed money. I told her I already paid and it was showing on my receipt she raised her hand and said "Don't yell at me." I said I'm not yelling at you. I felt accused and belittled as if I were being berated for something that wasn't my fault. I had my paid receipt on my phone and gladly showed it. My order was also incorrect as I ordered plain burgers without cheese (not a huge deal but I'm wondering if this mistake on their behalf incurred the "extra charge.) The young female at the window has zero customer service skills and behaves very entitled as if she can treat people poorly but you should have the upmost respect for her. I have contacted corporate concerning this issue. I am still apples I was treated this way when I clearly paid for every item in my order. Please e-mail [email protected] you experience similar issues as I have read multiple reviews of other customer experiencing similar mistreatment. I am including a horrendous picture of my "chili cheese fries that look more like soup.
First of all, in the drive-thru, they didn't greet me. Just asked what I wanted. Ordering 5 Biggie Bag meals(three $5/two $6) we recieved our food after I feel was too long of a wait. Food issues: My spicy nuggets were not spicy(they were regular), ALL the fries were rubbery, overcooked, & barely warm, the nuggets were old & dried out, they didn't give the right sauces (too many ranch, no BBQ or S&S, and a not-ordered honey mustard), and the burgers has the wrong condiments or lack of correct ingredients. It's tolerable at best. This is on a Sunday afternoon(1pm) with no line. It's unacceptable! Don't go here. It's not worth the money. It's a disappointment to the Wendy's name(which I've worked for and never had issues with at any other location).
I waited 15 minutes at the drive through before someone came to take my order. I had to drive up to the window to let them know that I was even there. I didn’t see her name tag but there was two people, a younger lady and and older heavy set lady with a gray beard. Instead of the younger lady taking my order right there, she told me that I had to reverse, and drive back to the speaker to order. They didn’t even have tortilla bread for a BREAKFAST burrito. After paying, the older woman told me to pull up to the second door and that someone would bring my food to me. After waiting another 15 minutes I had to get out of my car to walk inside to see why it was taking so long for what I ordered. EVERYTHING WAS COLD!!!! The wedges weren’t even fresh. The English muffin was so stale that pieces were missing from the bread. 20 minute wait for food that wasn’t even worth it. Wendy’s will NEVER get any of my money ever again. Check the cameras for the wait time if you think I’m exaggerating. 7:03am. 4/12/2024. 0 stars for this establishment
Drive thru today. Ordered Dave's single burger (with no cheese, mayo, and ketsup), small fry with no salt, and plain baked potato. Drove straight to window and they had my bag of food ready? Questioned if they understood I had a grill order and was assured it was done. The food was absolutely uneatable. Everything was burnt (fries hard as rock) burger also had cheese on it. I believe the food had been cooked as normal and left sitting under the heaters for a very long time. I plan to call the city inspection team on Monday to report this. This is not the service that I expect from Wendy's. Don't go to this one. The one at Adams Farm is totally great.
Had a dasher to pick up my breakfast for me and my kids which was French toast and the damn toast was overcooked and burnt like I had to get a refund back and hit up door dash and I called this location let them know their cook can't cook and what's a sorry job giving customers burnt and overcook food is ridiculous whoever manager and cook is at this location needs to be fired for real,1st time ordering from this location and I don't ever order nothing else smh
Mobile order takes forever and they consistently get my order wrong including any substitutions. Also I order a chocolate chip cookie every time I go and always am given a sugar cookie or they say they have no cookies. I would prefer there to be some way ahead of time to know that I can’t get what I paid for. Workers are understanding and generally nice but in the end the food needs to be correct and taste good and they are just not succeeding in that area.
Today my fiancée’s grandma and I went to get food. We waited almost 10 minutes for someone to come take our order when there was no one waiting. The older lady with glasses and short blonde hair finally came and was very rude. I had to go to the bathroom and they were absolutely disgusting. The dining room had not been swept. i went to go get our food and she said check and make sure everything is in there. I proceeding to go back to the table and she forgot the sweet and sour so I went back up there and had to wait. This lady was at the fry station and was grabbing the fries with her BARE HANDS. I almost lost my appetite because one that is very unsatisfying and two that’s disgusting as well. This place needs better management and better serice. 0/10!!
Pretty sure the bottom piece of my croissant is raw. Customer service is meh but I honestly care more about being served a raw piece of bread. Please cook the food. Thanks.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:00 AM - 02:00 AM |
|---|---|
| Tuesday | 06:00 AM - 02:00 AM |
| Wednesday | 06:00 AM - 02:00 AM |
| Thursday | 06:00 AM - 02:00 AM |
| Friday | 06:00 AM - 02:00 AM |
| Saturday | 06:00 AM - 02:00 AM |
| Sunday | 06:00 AM - 02:00 AM |
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