Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Best WLM Reviews
Places an order on line ahead of arrival. Waited 15 after arrival for food to come out. My food was delivered to the wrong person first. My frosty was given to me upon arrival. This was milk by the time my order arrived and I drove home. In my order I should have had a baked potato with cheese and cheese fries as well as sandwiches and chili. I get home and I have one container of cheese fries and another half order of cheese fries, no potato or utensils. I tried to contact them regarding this and can reach no one. Poor customer service.
My daughter and her softball team came here for lunch in between games for a tournament we were playing in that weekend. The service took forever. Like 30 minutes just to get the food and wait. We were throwing our trash in a trash can with no bag in the can. Bathrooms were absolutely disgusting with like 5 flies flying around in the men's room. There was enough workers there to get the job done but their performance was horrible. They even had to lock the doors so no one else would come in because they were so backed up by 10 girls they were lost for an entire hour. This place should be shut down honestly. Absolutely not the way a fast food joint is supposed to be ran. Eat here at your own risk!
This is the worst Wendy's I have ever been to in my entire life. It took 40-50 minutes in line. Completely understaffed and the staff that was there had no clue what they were doing. The food was disgusting. The bun on my chicken sandwich was old and dry..fell apart when I took a bite. The chicken was clearly freezer burnt, it was thin and hard as a rock and served cold. The dining area was super dirty. The garbage can was just sitting out in the middle of the dining room with no bag in it so everyone threw their garage in the can with no bag. Was truly the worst experience at a fast food restaurant.
Wendy's in Urbana is trash! They can never get your order right the food is always old and gross nothing is ever fresh. The company should look into replacing the entire fleet of workers including management. Because after I spoke to her on the phone she was very rude and loud on the phone the entire time. This is unacceptable
It was lunch time and I went there and there was only one car in front of me. I thought oh how lucky it will be fast. Wrong!!! Only ordered 2 singles and 2 drinks they made me park and wait approximately 10minutes then I had to ask for straws.
This is probably the worst Wendy's I've ever been to in my life. It takes forever to get your food when you get the food it's cold and your food is not the correct order. This Wendy's has been bad for the past year I wish management would clean it up. If they don't end up cleaning it up they're going to end up losing a lot of business. Also I know marijuana is illegal in Ohio now but people do not enjoy going through a drive-through and smelling nothing but marijuana coming out of the store.
My whole family loves wendy's, but this one in urbana, it's not been good anytime we've been there in the last year. They're always out of everything. It always takes forever to get your food. Nobody acts like they even wanna be there. Which I guess is a little understandable.
Horrible never go here. Not for the customers. Just placed a order not even a minute ago the. My wife ask me if I made it spicy nuggets so of course I forgot so I call and tell the guy I just placed door dash order not even a minute ago and need to change my nuggets to spicy instead of regular and he said it can't be done. They hadn't even started working on my food because they didn't have time. Horrible experience. All this door dash stuff is horrible. This is prime example of why you should stay away from it and go in person. Never again wendys
Quick Facts About Wendy's
Today
Opening Hours
| Sunday | 06:30 AM - 12:00 AM |
|---|---|
| Monday | 06:30 AM - 12:00 AM |
| Tuesday | 06:30 AM - 12:00 AM |
| Wednesday | 06:30 AM - 12:00 AM |
| Thursday | 06:30 AM - 12:00 AM |
| Friday | 06:30 AM - 12:00 AM |
| Saturday | 06:30 AM - 12:00 AM |
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