Wendy's Info
Amenities
Service options
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Delivery
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Drive-through
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Takeout
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Dine-in
Popular for
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Breakfast
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Lunch
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Dinner
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Solo dining
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
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Wheelchair accessible seating
Offerings
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Coffee
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Late-night food
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Quick bite
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Vegetarian options
Dining options
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Breakfast
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Lunch
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Dinner
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Counter service
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Dessert
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Seating
Amenities
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Restroom
Atmosphere
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Casual
Crowd
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Family-friendly
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Groups
Payments
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Credit cards
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Debit cards
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NFC mobile payments
Children
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Good for kids
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High chairs
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Kids' menu
Parking
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Free parking lot
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Free street parking
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Parking
Pets
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Dogs allowed outside
Best WLM Reviews
I ordered some chicken nuggets and cheese fries for delivery. The delivery driver was very quick and great with delivery. Props to them. Opened the bag and they gave me chili cheese fries. I can't have chili and ended up just throwing it away. This is not the first time I've gotten dinner delivery from this Wendy's and received the incorrect item that I can't eat. I contacted Wendy's customer care about it and was told to contact the delivery department. I had no issues with the delivery but the actual workers in the store not paying attention. Definitely avoiding ordering from this Wendy's for the foreseeable future.
I wish I could do 0 stars. The food was inedible. They pulled my car forward to have me wait and when they brought me my food I could tell they took old fries and they them back in the oil. Neither of sandwiches were made correctly. Took the food back and tried to get a refund. The night manager told me they don't do refunds only replacements. You mean a franchise doesn't do refunds? Ever? Was told to come back in the morning. Went back in the morning and after 2 "managers" tried the same speech they eventually called someone but did it in the back away from the customer. Thinking because I had the receipt and wouldn't let up they finally gave in and gave a refund. Apparently they've had several complaints about night shift. All 3 managers were useless.
Very polite workers, made sure to fix an issue bc they ran out of the chocolate shake. They were so kind and gave me a larger size bc they didn't have what I ordered. My kids enjoy going here bc the workers don't mind when the kids get up to play and I can eat in peace. The biggie bags are also great and affordable
Waited, parked in the drive thru for 10 mins and got a sandwich that looks like a bite was taken from it. I would have went back but was to uncomfortable. Who ever finds this acceptable to serve to a customer needs to be re trained
Went to Wendy's this morning in brockport. Because I hadn’t been there in a few months( because it was disappointing) stopped in today and ordered some breakfast sandwiches, and the bacon was raw and over all presentation was gross. Staff was nice, but took about 15 minutes for food and some of it was undercooked.
Not sure if the fries are cooked or not. Taste very raw and cold. Also order an orange Fanta and somehow got a doctor pepper.
Came at night and had the worst experience I’ve ever had at a fast food restaurant, the worker that took our order didn’t say a word and had a resting b face the entire time, made me and my girlfriend feel hella uncomfortable then when the food was ready she just lifts the bags up without a word to signal that our food was done worst customer service ever, and also the floor was mad sticky near the drink machine and ketchup stains all over the counter where where the lids are. Very upsetting and disgusting Wendy’s do no recommend this one
Went through the Wendy’s drive thru tonight after placing a mobile order and the employee who handed us the food didn’t say a word as if we didn’t exist. I understand that some people don’t like their jobs or maybe even had a bad day but don’t treat customers poorly because you aren’t feeling it. This place gets worse and worse. I hope they get some more help there and maybe a change in management. But aside from that, terrible experience tonight. Don’t recommend it.
Quick Facts About Wendy's
Today
Opening Hours
| Monday | 06:30 AM - 01:00 AM |
|---|---|
| Tuesday | 06:30 AM - 01:00 AM |
| Wednesday | 06:30 AM - 01:00 AM |
| Thursday | 06:30 AM - 01:00 AM |
| Friday | 06:30 AM - 01:00 AM |
| Saturday | 06:30 AM - 01:00 AM |
| Sunday | 06:30 AM - 01:00 AM |
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